Specialist - Team Member Relations

1 month ago

Las Vegas, United States Sands Full time

**Specialist - Team Member Relations**

**Apply for Job**

**Location:** Las Vegas, Nevada, US The primary responsibility of the Specialist Team Member Relations is to assist management and Team Members with issues, questions, communication and/or policies and procedure concerns.

All duties are to be performed in accordance with departmental and The Venetian Resorts policies, practices, and procedures.

****Essential Duties & Responsibilities:****

* Provides guidance, consultation and clarification of Company policies and procedures.

* Conducts due process meetings, peer reviews, interviews, investigations and mediation to resolve all matters in a timely fashion.

* Adheres to the Companys status quo third party representation philosophy, complies with company policies, and legal requirements.

* Consistently meet deadlines pertaining to completion of investigations, investigatory summaries and the issuance of corrective actions as set by management and/or agreed upon with department leaders.

* Supervises the delivery and measurement of guest service consistent with the Companys core service standards, brand attributes through the Team Member Survey and feedback sessions.

* Meets with department leaders to provide updates, communication roadblocks and to obtain feedback on departmental goals.

* Documents and maintains notes, reviews and drafts reports and summaries of Team Relations issues.

* Prepares unemployment paperwork.

* Prepares or assists in the preparation of EEOC/NERC responses, timelines and confidential investigative files.

* Provides analysis of EEO and Workforce statistical data.

* Reviews corrective counseling and performance paperwork.

* Participates in department panel interviews, assists with other areas of HR and in Team Member events.

* Safety is an essential function of this job.

* Consistent and regular attendance is an essential function of this job.

* Performs other related duties as assigned.

****Additional Duties & Responsibilities:****

**Company Standards of Conduct**

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Companys standards, work requirements and rules of conduct.

****Additional Duties & Responsibilities:****

****Additional Duties & Responsibilities:****

****Minimum Qualifications:****

* 21 years of age.

* Proof of authorization/eligibility to work in the United States.

* High School Diploma or equivalent.

* Bachelors degree preferred.

* PHR certification preferred.

* Must be able to obtain and maintain a valid Nevada Gaming Control Board registration and any other certification or license, as required by law or policy.

* 3 years of experience as a Human Resources Generalist or similar role in Employee Relations.

* Bilingual in Spanish preferred.

* Working knowledge of Labor Relations, Employee Relations, Workers Compensation, Title 7, EEOC, ADA, FMLA, HIPPA, COBRA, Wage and Hour and Unemployment Law.

* Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.

* Must be able to work varied shifts, including nights, weekends and holidays.

****Physical Requirements:****

Must be able to:

* Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.

* Physically access all areas of the property and drive areas with or without a reasonable accommodation.

* Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.

* Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.

* Ability for prolonged periods of time to walk, stand, stretch, bend and kneel .

* Work in a fast-paced and busy environment.

* Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

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