Endpoint Services Systems Administrator

3 weeks ago

Little Rock, United States Dillard's Full time

THE OPPORTUNITYThe Endpoint Services Team is looking for a hard-working, self-motivated individual to support our area customers. To be successful in this role, you must be an excellent communicator and very organized. We are looking for someone who can lead by example and inspire their fellow co-workers. The Endpoint Services Systems Administrator is responsible for creating, maintaining, securing, and assisting the processes used by the rest of the Endpoint Services Team.THE TEAMThe System Administrator Team develops the workflow and automation that is critical to the overall success of customer devices. As a member of this team, you can easily feel proud of your contributions and the work you perform because you can see first-hand how your role directly impacts the success of other employees and the company as a whole.WHAT YOU WILL DOResponsible for the administration and maintenance of the system tools used by the teamUse available tools to maintain and ensure endpoint securityDevelop relationships with vendors and internal clients, ensuring that systems meet corporate quality standards and conform to industry best practicesUse available tools to automate operating system installation and hardeningUse available tools to package application installs and upgradesMonitor/maintain systems necessary for endpoint complianceTest OS updates, application upgrades, and new products prior to installation in production environmentsCoordinate implementation of software and hardware changesInterface with other Dillard's associates, both technical and non-technicalWorks with network engineers, server administrators, software administrators, database administrators, and information security on various projectsWork with 3rd party vendors for installation/support of software applications and hardware solutionsMaintain compliance with PCI and other Security RequirementsKeep physical inventory and installation records currentParticipate in on-call rotationTHE 'MUST-HAVES'Authorization to work in the United States without sponsorshipAbility to work onsite at Corporate Headquarters in Little Rock, ARAnalytical and problem-solving abilitiesAbility to prioritize and execute tasks in a high-pressure environmentAbility to diagnose, troubleshoot, and resolve operating system issue(s)Available to work outside of regular business hours as neededAt least 3 years of experience working in a professional IT environmentProficient with SQL databases (query, creating tables, and linking tables)Experience developing applications with Visual StudioTHE 'NICE-TO-HAVES'Skilled at working within a team-oriented, collaborative environmentExperience in application developmentExperience with Mac and mobile operating systemsStrong technical documentation skillsExperience with multiple scripting languagesAdvanced hardware and software troubleshootingExperience using Microsoft Endpoint Configuration ManagerExperience with Group PolicyWITHIN 1 MONTH, YOU'LLFamiliarize yourself with your fellow System Admin Team members.Work with your Team Lead to gain a better understanding of workflow and priorities.Attend standup meetings of the System Admin Team.Have basic familiarization with the automation tools at hand.WITHIN 2 MONTHS, YOU'LLShadow fellow team members.Have a basic understanding of team functions.WITHIN 3 MONTHS, YOU'LLBegin assisting team members with daily tasks.Self-identify areas in need of training.#J-18808-Ljbffr

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