Software Support Specialist

3 weeks ago


Bristol, United States Embridge Consulting Limited Full time

**Unit4 ERP Software Support Specialist Full Time/Permanent Bristol Job Vacancy:**

by | Feb 2, 2021 | , |

****

**Job Vacancy: Unit4 ERP Software Support Specialist**

Due to further growth of our Unit4 ERP (Agresso) Service delivery team in Bristol, we currently have vacancies for full time Software Support Specialists who have experience in Unit4 ERP (Agresso) software and/or IT customer service environment.

**Job Description**

**About the role**

As a Software Support Consultant, you will provide a professional, efficient and effective support service to Embridge Consulting Managed ERP customers in the resolution of logged tickets and to provide remote consultancy services to other Embridge Consulting customers when required.

You will also be asked

To respond to the customer in a timely manner and in accordance with the customers SLA.

To research logged tickets and provide the customer with a solution, workaround or action plan.

To keep the customer informed through written and verbal communication on the progress of the logged issue.

To progress each problem through to conclusion, liaising with colleagues and Unit4 as needed whilst retaining ownership of the call.

To document issues clearly and concisely in the call handling system and record all time spent.

To identify opportunities for service improvement or chargeable activities.

**Essential Skills**

**Skills and experience required**

* Experience of supporting financial/HR application software in a multi customer environment Unit4 ERP desirable

* Experience of supporting SQL server and relational database application

* Strong problem solving/analytical skills

* ITILqualified beneficial but not essential

* Either qualified to degree level but with limited experience (less than a year) OR fewer qualificationsbut with more years relevant experience.

**If you feel you have the skills and experience to be successful in this role then apply today**

**Location**

Location Bristol Opposite Temple Meads Station

Fulltime Permanent

Hours 37.5 per week

Reporting to Service Delivery Manager **Embridge Bristol Office**

**Salary & Benefits**

R Competitive. Salary dependant on Experience

R Benefits including Health cash plan, regular team building events plus paid volunteer charity days.

Please email resourcing@embridgeconsulting.com with your CV to register your interest. PLEASE ENSURE YOU HAVE THE MINIMUM SKILLS TO APPLY.

Location:

Bristol City Centre

Closing date:

28th February 2021

Tags: #Bristol #Support #Consultant #Agresso



  • Bristol, United States Gatekeeper Systems Full time

    Position Overview We are seeking a motivated and skilled Customer Care Support Specialist to join our team. As a Customer Care Support Specialist, you will be the frontline interface between our company and our valued customers, providing exceptional technical support and assistance to ensure their seamless experience with our products/services. Key...


  • Bristol, United States Tri-Mack Plastics Full time

    Job DescriptionJob DescriptionLocated in Bristol, Rhode Island for nearly 50 years, Tri-Mack is a leading manufacturer of high-temperature thermoplastic components for the aerospace-defense, semiconductor, energy and medical industries.  Our broad capabilities include collaborative engineering, tool making, injection molding, thermoplastic composite...


  • Bristol, United States Wheeler Clinic Full time

    Recovery Support Specialist-SAFE Family Recovery- Bristol Bristol, CT 06010, USA Req #1471 Wednesday, May 22, 2024 Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of...


  • Bristol, United States Wheeler Clinic Full time

    Recovery Support Specialist-SAFE Family Recovery- Bristol Bristol, CT 06010, USA Req #1471 Wednesday, May 22, 2024 Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of...


  • Bristol, United States Software Resources Full time

    Software Resources has an immediate job opportunity for a Principal Portfolio Manager - Project and Department Financials with a major corporation in Bristol, CT. 6+ month contract Description: The Principal Portfolio Manager Project and Department Financials will support, manage, and track the department financials for Workforce Technology organization...

  • IT Support Engineer

    3 days ago


    Bristol, United States Merge IT Full time

    Our enterprise-level client is seeking to add an IT Support Engineer to work onsite in Bristol, CT. Please see below for full details:*Job Notes:*-3-6+ month contact / extensions and perm conversion possible with good performance-ASAP start date-Onsite in Bristol, CT-Drug & Background required.* Install, Upgrade, Deploy, Test, maintain and troubleshoot...


  • Bristol, United States MetaSource Full time

    Job DescriptionJob DescriptionDescription:The hybrid remote Scan Center QC Specialist is responsible for data and image quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product quality.Shifts: Monday – Friday; 6am-2pmPay: $15.00 per hour.Location: Hybrid, must be able to periodically report to our...


  • Bristol, United States Virginia Jobs Full time

    Hiring Range: $36,993.00 to $47,000.00 Full Time or Part Time: Full Time Additional Detail Title Description- Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, Foster Care/'Adoption, Child Care, and...


  • Bristol, United States Virginia Jobs Full time

    Hiring Range: $36,993.00 to $47,000.00 Full Time or Part Time: Full Time Additional Detail Title Description- Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, Foster Care/'Adoption, Child Care, and...


  • Bristol, United States Mental Health Partnerships Full time

    Job Type Full-timeDescriptionCOME BUILD HOPE WITH US!MHP hiring a full time Certified Peer Specialist to provide mobile, flexible, community based services designed to promote empowerment, recovery, and community integration of individuals who have challenges with extensive mental health conditions. Certified Peer Specialists facilitate opportunities for...


  • Bristol, United States Mental Health Partnerships Full time

    Job Type Full-timeDescriptionCOME BUILD HOPE WITH US!MHP hiring a full time Certified Peer Specialist to provide mobile, flexible, community based services designed to promote empowerment, recovery, and community integration of individuals who have challenges with extensive mental health conditions. Certified Peer Specialists facilitate opportunities for...


  • Bristol, United States Bristol Public Schools Full time

    Position Type: Security/Security Guard Date Posted: 5/17/2024 Location: City Wide Date Available: 2024-2025 SY Closing Date: Open until filled POSITION TITLE: SECURITY SCHOOL CLIMATE SAFETY AND SUPPORT SPECIALIST DEPARTMENT: NON-BARGAINING REPORTS TO: DIRECTOR OF SECURITY ESSENTIAL ROLES AND RESPONSIBILITIES: Description: Under the direction of the...


  • Bristol, United States Bristol Public Schools Full time

    Position Type: Security/Security Guard Date Posted: 5/17/2024 Location: City Wide Date Available: 2024-2025 SY Closing Date: Open until filled POSITION TITLE: SECURITY SCHOOL CLIMATE SAFETY AND SUPPORT SPECIALIST DEPARTMENT: NON-BARGAINING REPORTS TO: DIRECTOR OF SECURITY ESSENTIAL ROLES AND RESPONSIBILITIES: Description: Under the direction of the...


  • Bristol, United States Mental Health Partnerships Full time

    Job DescriptionJob DescriptionDescription:COME BUILD HOPE WITH US!MHP hiring a full time Certified Peer Specialist to provide mobile, flexible, community based services designed to promote empowerment, recovery, and community integration of individuals who have challenges with extensive mental health conditions. Certified Peer Specialists facilitate...


  • Bristol, United States Mental Health Partnerships Full time

    Job DescriptionJob DescriptionDescription:COME BUILD HOPE WITH US!MHP hiring a full time Certified Peer Specialist to provide mobile, flexible, community based services designed to promote empowerment, recovery, and community integration of individuals who have challenges with extensive mental health conditions. Certified Peer Specialists facilitate...


  • Bristol, United States Mental Health Partnerships Full time

    Job DescriptionJob DescriptionDescription:COME BUILD HOPE WITH US!MHP hiring a full time Certified Peer Specialist to provide mobile, flexible, community based services designed to promote empowerment, recovery, and community integration of individuals who have challenges with extensive mental health conditions. Certified Peer Specialists facilitate...

  • Behavioral Specialist

    1 month ago


    Bristol, United States James L. Maher Center Full time

    **James L. Maher Center** **JOB POSTING** **Position: Behavioral Specialist (BS)** **Location: Newport, Middletown, Bristol, Warren, Barrington, RI** **Schedule: Full Time, Part-time; 1st, 2nd and 3rd shifts; 1 Weekend day required** ***: Behavioral Specialists (BS) provides short time, intensive, behavioral interventions and replacement skill-building...


  • Bristol, United States Clario Full time

    Clario is a 50+ year old company that delivers industry leading clinical trial endpoint technology solutions. The future of clinical trials is vibrant, with new technologies revolutionizing what’s possible. From new trial modes to faster and integrated evidence and findings, our innovative clinical trial solutions mean we can unlock better evidence. As a...

  • Program Manager

    2 days ago


    Bristol, United States Software Resources, Inc. Full time

    Software Resources has an immediate job opportunity for a Program Manager with a major corporation in Bristol, CT. Onsite in Bristol 3-4 days per week.Duration: 11 month(s)You will be supporting engineers and driving execution of projects at a program level. Engineering Teams sit in Bristol. This is a role where you need to lead through influence. Must have...


  • Bristol, United States Milestone Technologies Full time

    DescriptionAs a member of the Core Experience Delivery team, you will design, build, and support the APIs behind our sports platform, the content that delivers the storytelling content to all our products, the taxonomy systems used to classify all our data and content, and have a direct impact to many digital products. As a Senior Software Engineer you will...