Branch Manager
2 weeks ago
Branch Manager l
Reports to:
Regional Operations Manager
Responsibilities:
The Branch Manager will often be a player/coach responsible for leading a safe, high-performing, customer-focused team. The Branch Manager will recruit, hire, train and retain service technicians by working as a servant leader role while leveraging all Crane 1 support resources. This is a demanding, 'hands-on', entrepreneurial position that requires a person with the ability to prioritize and complete a wide variety of management, operational, and sales-oriented activities. It is a fast-paced, growth-oriented environment. Familiarity with managing operations in a service-based, industrial maintenance and repair business is important.
Responsibilities include:
+ Provide leadership in a safe work environment by functioning as the branch safety officer. Organize, document and report monthly safety meetings. Maintain and provide all safety-related documentation, per company guidelines.
+ Manage budget and allocate resources appropriately to meet current and future growth needs.
+ Effectively communicate company philosophies and goals and adhere to high ethical standards.
+ Responsible for the management of profit and loss for the branch/service center.
+ Retention and Recruitment for the branch/service center.
+ Deliver financial objectives with a focus on revenue, gross margin, and EBITDA.
+ Work collaboratively with the Regional Management to manage key accounts and grow market share.
+ Responsible for developing routines to support the branch and communicate results to the Regional Operations Manager
+ Follow-up on all branch and associate generated solid leads, referrals, and bid lists for both new and existing customer inquiries.
+ Meet with new potential customers, provide needed information, and educate them regarding Crane1 product and service offerings.
+ Generate, present, and negotiate service quotes/proposals to potential customers.
+ Maintain awareness of customer budgets, and competitive threats in the market, ensuring that quotes are competitive and reasonable.
+ Foster a continuing, positive, trusting, and professional relationship with all accounts, acting as a liaison between Crane1 and the customer. Scheduling periodic customer site visits to help maintain a strong relationship.
+ Lead weekly production meetings to facilitate revenue and cashflow objectives.
+ Able to clearly articulate and execute the Crane 1 Advantage in your territory.
+ Collaborate with the new business development team to grow the territory.
+ Manage the sales funnel process as part of a routine way of working.
We need a strong, self-driven, collaborative leader to join the team and help shape our future. We are looking for an operational and sales leader that has high energy and an engaging personality, a competitive spirit with an insatiable desire to win, and a collaborative approach to teamwork.
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