Director, Global Process Owner
4 weeks ago
Director, Global Process Owner - Account to Report PBS Global Lead at a glance The GBS PBS Global Lead will be responsible for managing the global delivery of People Business Services within Kraft Heinz’s Global Business Services (GBS) model. The successful candidate will lead teams based in our Global Capability Centers (GCCs) in India and Mexico, ensuring the efficient delivery of end-to-end process services, maintaining compliance, and driving continuous improvement aligned with business goals. This role will serve as the primary point of contact for P&P Operations and Transformation initiatives, integrating closely with the P&P 5.0 Transformation Office. What's on the menu? Build and manage high-performing teams across our Global Capability Centers (GCCs) in India and Mexico, fostering a culture of excellence and continuous learning. Provide growth and development opportunities for team members to enhance their skills and career progression. Regularly evaluate team performance and implement strategies to improve service delivery, efficiency, and effectiveness. Collaborate with People and Performance (P&P) senior management to support the design and deployment of strategic initiatives within Kraft Heinz. Drive the evolution of P&P processes through continuous improvement projects, tech enhancements (including GenAI initiatives), and other innovations. Deliver Global Services (all processes) globally with excellence, customer satisfaction, and ensuring compliance with all regulatory requirements. Establish and maintain strong internal controls to safeguard company assets, ensure the accuracy of process outputs, and enhance employee satisfaction by maintaining efficient and compliant operations. Recipe for Success: Apply now if this sounds like you I have a bachelor’s degree in Human Resources, Business Administration, or a related field is required. I have at least 15+ years of broad experience across People and Performance (HR) processes, with a generalist profile. I have demonstrated success in managing complex global HR processes through a shared services model. I have proven experience leading and developing high-performing teams, with at least 10+ years in a leadership role. I have strong track record in managing relationships with global stakeholders and navigating cross-functional teams. I have strong leadership and team management skills with the ability to inspire and develop others. I have excellent problem-solving and decision-making abilities in a fast-paced, global environment. Please note: This job posting is just a preview of the full scope of the position. A comprehensive job description is shared upon interview. Location(s) Chicago/Aon Center Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com. ABOUT US Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food. WHY US We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz. INCLUSION MATTERS TO US Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging. #J-18808-Ljbffr
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