Associate, Store Operations

1 month ago

Santa Monica, United States Mashburn LLC Full time
WHAT IS THE BRAND?
Mashburn is an Atlanta-based apparel and lifestyle brand launched in 2007 with a single passion: taking care of people. The company designs, manufactures, and markets a nationally-recognized assortment of menswear (Sid Mashburn) and womenswear (Ann Mashburn) alongside other high-quality, iconic brands. We want to be the world's go-to omnichannel lifestyle shop - a place that embodies service and style, accessibility and luxury, and, for us, the very best of everything. Most excitingly, our story is still unfolding, and incredible growth opportunities lie ahead...

WHAT IS THE JOB?
As a Store Operations Associate in our Sid Mashburn LA Store, you are the store's central nervous system, with a direct impact on our high customer service levels and growing sales by managing the accuracy, organization, and timely flow of all incoming and outgoing inventory. You will use critical thinking and creative solutions to troubleshoot, solve and remedy any inventory-related discrepancies. You will maintain our brand standards, identify ways to improve our operational processes, and continue to support the growth of both your store and all channels. This is an hourly, non-exempt position.

WHAT ARE THE RESPONSIBILITIES?
Processing all incoming and outgoing products from a systematic standpoint:
  • Customer Merchandise Transfers and Direct Shipments
  • Current Product Replenishment/New Product Releases
  • Store-to-Store Product Reallocation
  • Inventory Transfer Verification
  • Backorder Management
  • Inventory Adjustments: MOS (Marked Out of Stock) RTV (Return to Vendor)
  • Responsible for omni-channel order fulfillment from your store.
  • Managing inventory integrity through weekly enterprise cycle counts, variances, negative quantity investigation, and inventory audits.
  • Verifying daily returns.
  • Managing and reporting stock levels (overages, deficits, end-of-season) to appropriate teams.
  • Executing and leading efficient sale prep and end-of-sale processes.
  • Planning, designing, and reorganizing stock room layout to improve storage efficiency and ease of access when inventory levels increase/decrease.
  • Daily monitoring and ordering of all necessary store supplies.
  • General store support (as needed).
WHAT ARE THE ESSENTIALS?
  • A self-motivated, problem solver outlook with a "no task is too small" attitude.
  • The ability to work comfortably and efficiently in a fast-paced startup environment.
  • A proactive mindset that brings new ideas and solutions to the team.
  • A desire to always work towards continual improvement.
  • An entrepreneurial spirit and enthusiasm for personal growth.
  • Exceptional interpersonal skills leading to cross-functional relationships.
  • The ability to execute enterprise-wide processes in a highly organized and proficient manner.
  • A flexible, positive, and creative mindset with the ability to work under pressure.
  • The ability to anticipate opportunities to drive business and build morale.
  • Reflecting our core values of Hopeful, Helpful, Hardwork, Nimble, Hospitable & Humble.

Compensation range may vary based on qualifications.

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