Account Management Manager

3 weeks ago

Florence, United States Cummins Full time
Job Description

We are looking for a talented Account Management Manger to join our team specializing in Sales for our corporate business in Florence, KY.

In this role, you will make an impact in the following ways:

Building Relationships: Developing and expanding business relationships with key accounts by understanding their industry, business model, and buying process.

Identifying Needs: Proactively identifying current and emerging customer needs to tailor account strategies effectively.

Strategic Execution: Executing account strategies to increase market share with existing accounts and exploring new business opportunities.

Negotiating Contracts: Negotiating and implementing contracts, managing customer inquiries, and handling escalations related to payments and accounts receivable.

Leading Communication: Leading and managing communication with customers at all levels, ensuring alignment across sales roles and with internal stakeholders.

Driving Growth: Achieving revenue and market share goals, championing customer needs within the business, and measuring customer satisfaction and loyalty.

Improving Customer Value: Creating and implementing projects to enhance customer relationships and value, thereby growing the business with assigned accounts.

Mentoring and Development: Mentoring and developing less experienced team members, managing performance, and fostering continuous improvement.

Responsibilities

To be successful in this role you will need the following:

Valuing Diversity: Embrace and leverage the diverse perspectives and cultures within the organization to foster an inclusive environment.

Team Building: Cultivate strong-identity teams that utilize their varied skills and viewpoints to achieve shared objectives.

Effective Communication: Develop and deliver communications that address the distinct needs of various audiences, ensuring clarity and understanding.

Customer Centricity: Forge robust customer relationships and provide solutions centered around their needs.

Qualifications

Education/Experience
  • College, university, or equivalent degree in Marketing, Sales, technical or a related subject or an acceptable combination of education and experience required.
  • This position may require licensing for compliance with export controls or sanctions regulations.
  • Significant level of relevant work experience required, including previous customer and/or product experience required.
  • Purchasing/commercial contract negotiation preferred.
Additional Details:
  • Responsible for building and developing Executive level relationships with customers.
  • Owns the OEMs aftermarket sales strategy and leverages the incumbent's creativity and entrepreneurial mindset to cement long-term revenue success.
  • Owns and drives cross-company & cross functional executive alignment whether sales, marketing or supply chain. The role is the customer's lead point of contact to minimize miscommunications while directing maximizing solutions.
  • Formulates comprehensive partner strategies, working closely with the OEM, dealer networks and independent service providers to enhance revenue and drive CDBS organizational strategic goals.

Compensation

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.

About Us

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Visit EEOC.gov to know your rights on workplace discrimination.

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