Director of IT
3 weeks ago
Embark on an extraordinary career journey as a Director of IT at our client, a prestigious luxury hotel, where innovation meets elegance. Join a world-renowned brand that values cutting-edge technology and seamless guest experiences. Salary round $103K, plus benefits
The Director of IT is responsible for the efficient operation and maintenance of all computer systems, data, and voice communications activities at the property. This role involves forecasting technology requirements, executing hotel and corporate systems strategies, and ensuring the availability of critical systems 24/7.
The ideal candidate should have a University or College degree majoring in IT, with at least 5 years of experience in hotel IT and a minimum of 2 years as a Hotel Director of IT.
Responsibilities:
Maintain harmonious and professional relationships with all departments.
Enforce hotel's Standards of Conduct.
Assist hotel guests with technical requirements and issues.
Actively participate in quarterly Regional Systems meetings and share ideas and best practices.
Provide high levels of service and support to admin users per contracted Service Level Agreement.
Ensure critical systems are available 24/7, including Front Office Property Management System, Call Accounting, HSIA, PABX, and Food & Beverage Point of Sales.
Maintain system security procedures consistent with control requirements and corporate policy.
Administer Lotus Notes, global VPN, and other communication tools.
Implement and monitor backup plans for all systems.
Support Desktop OS and applications.
Participate in the coordination of new systems acquisitions and major projects.
Recommend new applications to streamline business processes.
Negotiate and execute computer and data communications contracts.
Establish product lifecycle management and 10-year capital planning for technology.
Prepare IT operating budgets and discuss business cases for all IT expenses.
Technical Skills and Knowledge:
Working technical knowledge of hotel systems and operations.
Desirable Microsoft or Cisco Certifications, strong network-building, and troubleshooting skills.
Familiarity with Microsoft Operating Systems, MAC Operating Systems, and applications.
Strong business, resources, and project planning experience.
Knowledge of basic accounting principles.
Key Functional Competencies:
Reasonable cost analysis, cost management, and budgeting skills.
Clear understanding of the purpose and reasons for internal controls.
Familiarity with hotel quality standards and service standards.
Strong commitment to service.
Elevate your career to new heights by leading the charge in shaping the digital landscape of luxury hospitality
Interested? Contact Brandon Stone at
brandon@worldbridgepartners.com
today
#J-18808-Ljbffr
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