Internet Sales Coordinator

4 weeks ago

Alpharetta, United States Lennar Homes Full time

Overview:

Welcome Home Build your career with Lennar

As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult.

At Lennar, Everythings Included in our homes, and Everyones Included on our team. Our Everyones Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.

Internet Sales Coordinator:

Lennar is seeking an Internet Sales Coordinator to be accountable for generating and maintaining a robust sales pipeline through the use of internet-generated leads. Accountable for providing an extraordinary experience for all internet generated customer traffic.

Responsibilities:
  • Effectively capture and convert internet customer traffic into viable sales prospects by creating desire for internet customers to visit our Welcome Home Centers (WHC).
  • Create a positive experience for our internet customers through the use of email, online live chat and division 1-800 numbers.
  • Guide internet customers through Lennar's consultative sales process via email, live chat, phone and face to face meetings.
  • Provide immediate or same day email or telephone response to all internet customer requests with a targeted goal of a one-hour turnaround for all initial correspondence.
  • Educate internet customers on current/future community and product offerings and incentive opportunities.
  • Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed.
  • Follow up with internet customers per the follow up program outlined by your division.
  • Partner with the on-site New Home Consultants (NHC) as appropriate to provide an extraordinary experience to our customers through throughout the sales process.
  • Manage and distribute electronic marketing collateral to prospective customers who visit Lennar's website via Lennars National Internet Center.
  • Create and effectively manage an internet customer database which includes interest lists and VIP interest lists.
  • Complete and utilize corporate and division provided tracking and reporting tools to manage the internet prospecting process and provide transparency of daily activities via Lennar daily.com.
  • Have a competent understanding of the division's product and community offerings and incentive opportunities at all times.
  • Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process.
  • Regularly work in and around Lennar communities, including, primarily, WHC.
  • Monitor website data, digital photography, illustrations and virtual tours on Lennar.com and other Lennar affiliated websites.
  • Attend all company sales meetings, phone banks and training programs.
  • Coordinate online efforts and reporting with the National Internet Center.
  • Perform all other duties as assigned.


Qualifications:

  • Two (2) - four (4) years experience in the homebuilding industry preferred
  • High school diploma or GED required
  • Intermediate computer skills required
  • Strong command of the English language
  • Effective writing skills
  • Must have extensive internet exposure and/or internet consumer experience
  • Escrow and mortgage financing knowledge a plus
  • Must have a valid drivers license and reliable transportation
  • Strong interpersonal and communication skills
  • Ability to problem solve
  • Ability to self-manage activities with minimal supervision
  • Committed to self-development of sales and internet skills
  • Accept constructive feedback
  • Team Player

Contacts

Regular contact with Director of Sales, NHCs. Regular contact with the general public.

Physical Requirements

This is primarily an office position, which requires the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 25 pounds or less. Finger dexterity is required to operate a computer keyboard and calculator.

This position outlines the basic task and requirements for the position noted. It is not a comprehensive listing of all job duties of the associates.

FLSA Status

Non-Exempt

Lennar Core Values

Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community.

Life at Lennar

Lennar recognizes our associates are the heart of the companys success. Learn new skills, build your path, and become an integral part of the Lennar Family.

When You Join:

  • Health Insurance - Medical, Dental & Vision
  • Vacation 3 weeks of vacation per year to start
  • Holidays, Sick Leave, & Personal Days
  • 401(k) Savings Plan with company match
  • Paid Maternity & Bonding Leave
  • New Hire Referral Bonus Program
  • Product Purchase Discount for Associates
  • Associate Assistance Plan
  • Everyones Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you.
  • And More

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Type:
Regular Full-Time

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