Housekeeping House person

4 months ago


Charlotte, United States StepStone Hospitality Full time

We are looking for an ambitious and fun individual to join our hard working housekeeping team at the Le Meridien | Sheraton Charlotte Hotel. Our goal is to enhance the customer experience by keeping our facilities in a clean and orderly condition while having fun at work

  • Supply own cleaning cart with appropriate supplies for shift
  • Deliver baby cribs, pillows, extra towels and misc. guest requests to guest rooms
  • Strip, seal, and wax floors according to proper procedures using any safety equipment necessary
  • Restock shelves with paper supplies and restock room cleaner caddies daily
  • Put away all incoming supplies and deliveries
  • Move and arrange furniture and turn mattresses as required during general cleaning
  • Deliver excellent customer service
  • Create daily job lists and record all serviced rooms
  • Maintain equipment in good condition
  • Report on any shortages, damages or security issues
  • Handle reasonable guests complaints/requests and inform others when required
  • Move and arrange furniture and turn mattresses as required during general cleaning
  • Comply with health and safety regulation and act in line with company policies and licensing laws
Requirements

Requirements

Skills to be successful in this role would include:
  • Ability to work independently and remain motivated
  • Smile
  • Proven working experience in relevant field
  • Helpful with customer service
  • Professionalism along with speed and attention to detail

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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