Current jobs related to Patient Service Representative - King of Prussia - Premier Orthopaedics

  • Patient Services Representative

    1 month ago

    King of Prussia, United States NeurAbilities Healthcare Full time

    Be a Patient Services Representative with our King of Prussia team!What to Expect:The Patient Service Representative is the first line of customer service for all patients and visitors entering the office. This position involves verifying insurance coverage and performing customer service and administrative tasks to support the delivery of care. The Patient...

  • Patient Services Representative

    1 month ago

    King of Prussia, United States NeurAbilities Healthcare Full time

    Be a Patient Services Representative with our King of Prussia team! What to Expect: The Patient Service Representative is the first line of customer service for all patients and visitors entering the office. This position involves verifying insurance coverage and performing customer service and administrative tasks to support the delivery of care. The...

  • Occupational Health Insurance Representative

    7 days ago

    King of Prussia, United States Patient First Full time

    The responsibilities of this job include, but are not limited to, the following: Reviewing and addressing processed claims to ensure proper payments are received according to the payers' contract; Reviewing unprocessed claims within the payers' timely filing limits for resubmission of claims for payment; Researching Eligibility of Benefits (EOB) to verify...

  • Patient Service Representative

    3 months ago

    King of Prussia, United States Axia Women's Health Full time

    At Axia Women's Health, recognized as a Great Place to Work for a 3rd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly...

  • Client Service Specialist

    2 months ago

    King of Prussia, United States Patient First Full time

    The responsibilities of this job include, but are not limited to the following: Handling inbound and outbound calls in a timely manner while providing superior customer service and accurate information as it pertains to the caller's needs; Achieving productivity goals that are assigned for calls per hour, after-call work times, hold times, voicemail...

  • Patient First | Medical Laboratory Technician

    2 weeks ago

    king of prussia, United States Patient First Full time

    Patient First is accepting applications for Lab Technician in the Langhorne, Pottstown, Springfield, Montgomeryville, Abington, East Norriton, and Downingtown, Pennsylvania areas. Patient First provides a friendly work environment that promotes a team-oriented philosophy. The responsibilities of this job include, but are not limited to, the...

  • Patient First | Medical Laboratory Technician

    2 weeks ago

    king of prussia, United States Patient First Full time

    Patient First is accepting applications for Lab Technician in the Langhorne, Pottstown, Springfield, Montgomeryville, Abington, East Norriton, and Downingtown, Pennsylvania areas. Patient First provides a friendly work environment that promotes a team-oriented philosophy. The responsibilities of this job include, but are not limited to, the...

  • Customer Service Representative

    1 week ago

    King of Prussia, United States Ace Hardware Full time

    Provide unmatched customer service. Ensure the service department provides exceptional customer service through inventive problem solving and clear communication with our customers. Learn all services and product offerings to effectively communicate Customer Service, Customer Service Representative, Representative, Field Service, Retail, Hardware, Benefits

  • Customer Service Representative

    7 days ago

    King of Prussia, Pennsylvania, United States T-Mobile Full time

    Job Description:We are seeking a highly skilled Customer Service Representative to join our team at T-Mobile. As a representative, you will be responsible for helping customers pick up where they left off, exploring individual needs and providing hands-on demonstrations of the latest technology.Performing side-by-side selling is an essential part of this...

  • Financial Services Representative

    3 weeks ago

    King of Prussia, Pennsylvania, United States Peoples Security Bank & Trust Company Full time

    About the JobWe are seeking a skilled Financial Services Representative to join our team at Peoples Security Bank & Trust Company. This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and building strong relationships with our clients.Job DescriptionThe Financial Services Representative will be...

  • Customer Service Representative

    3 weeks ago

    King of Prussia, Pennsylvania, United States Chico's FAS, Inc. Full time

    The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience. This range is based on national averages for sales associates and customer service representatives in the retail industry.

  • Customer Service Representative

    3 weeks ago

    King of Prussia, Pennsylvania, United States Chico's Full time

    Role OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Chico's FAS, Inc. This role is ideal for individuals who enjoy providing exceptional customer service and working in a fast-paced retail environment.Job SummaryThe Customer Service Representative will be responsible for supporting the sales...

  • Customer Service Representative

    5 days ago

    King of Prussia, Pennsylvania, United States Forever 21 Full time

    We are seeking a skilled Customer Service Representative to join our team at Forever 21. In this role, you will be responsible for providing exceptional customer service and promoting sales initiatives. Key Responsibilities: Respond promptly to customer inquiries and resolve issues efficiently.Introduce customers to current sales, promotions, and credit card...

  • Customer Service Representative

    3 weeks ago

    King of Prussia, Pennsylvania, United States Against All Odds Full time

    **Job Title:** Customer Service Representative**Location:** King of Prussia, PA**Job Type:** Part-timeAgainst All Odds is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and...

  • Medical Laboratory Technician

    2 weeks ago

    king of prussia, United States Patient First Full time

    Patient First is accepting applications for Lab Technician in the Langhorne, Pottstown, Springfield, Montgomeryville, Abington, East Norriton, and Downingtown, Pennsylvania areas. Patient First provides a friendly work environment that promotes a team-oriented philosophy. The responsibilities of this job include, but are not limited to, the...

  • Retail Customer Service Representative

    18 hours ago

    King of Prussia, Pennsylvania, United States The UPS Store Henderson Square Shopping Center # Full time

    Customer Service RepresentativeAt The UPS Store Henderson Square Shopping Center, we are seeking a highly motivated Customer Service Representative to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer service to all retail customers by receiving and processing packages for courier shipment.We offer a...

  • Customer Service Representative

    2 weeks ago

    King of Prussia, Pennsylvania, United States Wegmans Food Markets Full time

    Job OverviewWe're seeking a Customer Service Representative to join our team at Wegmans Food Markets. As a Customer Service Representative, you'll play a vital role in ensuring our customers have a positive experience while shopping with us.About the JobYou'll be responsible for providing exceptional customer service in both traditional checkout and...

  • HR Department Associate

    6 days ago

    King of Prussia, Pennsylvania, United States Patient First Full time

    Job Description:Patient First is looking for a skilled and efficient Human Resources Assistant to support the HR department. The successful candidate will be responsible for scheduling appointments, processing paperwork, and providing administrative assistance.About the Role:The HR Assistant will work closely with the HR team to ensure smooth operations,...

  • Customer Service Representative

    5 days ago

    King of Prussia, Pennsylvania, United States PROMPT CARE COMPANIES INC Full time

    About the PositionPromptCare Companies Inc. is seeking a skilled Customer Service Representative to work in a hybrid environment in King of Prussia, PA.Job Description:This role involves providing exceptional customer service to clients in the high-tech respiratory industry. The successful candidate will process inbound orders, manage patient prescriptions,...

  • Customer Service Representative

    6 days ago

    King of Prussia, Pennsylvania, United States Anthropologie Full time

    Job DescriptionAs a Customer Service Representative at Anthropologie, you will play a critical role in creating a memorable and enjoyable shopping experience for our customers.Your Responsibilities Will Include:Building genuine relationships with customers, understanding their needs, and providing personalized recommendations.Collaborating with colleagues to...

Patient Service Representative

1 month ago

King of Prussia, United States Premier Orthopaedics Full time
Join our Team at Premier Orthopaedics

Title: Patient Service Representative

Location: King of Prussia, PA

Schedule: Monday-Friday, 8:00am-4:30pm

About Us:
Premier is a leading orthopedic practice committed to diagnosing and treating a wide range of orthopedic injuries and conditions. We operate in over 50 locations and have more than 70 physicians dedicated to providing exceptional care across the Greater Philadelphia area. With a team of nearly 1,000 employees, we thrive in a supportive environment that prioritizes collaboration and patient satisfaction.

What We Offer:
  • Comprehensive benefits, including medical, vision, and dental plans, 100% employer-paid life insurance, and a 401(k) match, eligible on the first of the month following start date
  • Generous paid sick and vacation time.
  • 7 Paid Holidays per year.
  • Excellent opportunities for growth and advancement.
  • Employee referral reward program.
ESSENTIAL FUNCTIONS
  • Promptly greets and acknowledges patients. Informs MAs and Providers of the patient's arrival.
  • Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.
  • Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.
  • Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as reviews patients and guarantors' information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service.
  • Identifies and collects co-payments, co-insurances, and past-due account balances.
  • Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the Practice Billing Department.
  • Evaluates patient financial status and establishes payment plans as needed based upon authority levels.
  • Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.
  • Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).
  • Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.
  • Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.
  • Communicates with patients in the lobby if physician or provider is running behind schedule.
  • Reviews and prepares charts for the following day according to the practice schedule.
  • Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.
  • Protects patients' rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements.
  • Maintains a clean and organized front office workspace.
QUALIFICATIONS
  • High school diploma/GED or equivalent working knowledge experience preferred.
  • Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.
  • Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Athena or another Electronic Medical Records experience is highly preferred.
  • Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.
  • Previous experience in collecting money is preferred.
  • Knowledge of insurance rules and regulations including eligibility and referral requirements.
  • Skill in customer service.