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System Application Support Specialist II- Supply Chain Admin

2 months ago


Boston, United States Boston Children's Hospital Full time

**System Application Support Specialist II- Supply Chain Admin**

62743BR

Materials Management-Purchasing

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Job Posting Description

At Boston Childrens Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, were committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Job Summary

**The** **System Application Support Specialist II- Supply Chain Admin** **will be responsible to:**

* Maintain department desktop computer system

* Provide support and training for department computer system applications. Develop and prepare user documentation and training materials

* Respond to requests from department users for information or assistance regarding application problems. Monitor, resolve or escalate help desk issues as appropriate

* Facilitate installation of new equipment/software. Manage system security and issue access as appropriate. Assist in integration of department software and participate in testing and implementation of systems installations and upgrades. Integrate department presentation needs via the network

* Assist with electronic learning resource

* Monitor work queues to identify trends and problem areas

* Develop and recommend changes in dept policies and procedures. Communicate new policies and procedures to staff

* Maintain Supply Chain product and vendor databases. Query tables in our procurement system to extract raw data and then turn that data into actionable information that enables decision making

* Recommend best practices for system and processes. Analyze areas within the Supply Chain Systems for opportunities for automation and recommend enhancements to improve quality, integrity, and overall department effectiveness.

* Perform troubleshooting as required.

* Participate in annual projects including testing of enhancements and analyze end results

**To qualify, you must have:**

* A Bachelors degree in Computer Science or a closely related field with 2 years of experience is required

* The analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data in order to solve problems OR design relatively complex systems and programs

Boston Childrens Hospital offers competitive compensation and unmatched benefits, including an affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off). Discover your best.

***Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.***

**Boston Childrens Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).**

Boston Childrens Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

**Regular, Temporary, Per Diem**

Regular

**Office/Site Location**

Boston