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Account Manager

3 months ago

Dallas, United States Clean Scapes-Austin,LLC Full time

Do you love to see things through from start to finish? Do you want to surround yourself with respected and seasoned experts who are empowered by a company with a long history of excellence, great client relationships, and exciting growth? Do you want to be a part of a team of people who love to build, create, and nurture beautiful things? Are you excited by the idea of serving clients, employees, and your community?

If this resonates, we want to know you at Clean Scapes. Clean Scapes is a $130 mm+ commercial landscape company operating in four Texas markets—Austin, DFW, Houston, and San Antonio—known for our construction, arbor, irrigation, and landscape maintenance expertise. Since our founding in 2005, the passion, reputation, and talent of our team has provided the opportunity to service some of the most prestigious and beautiful properties throughout Texas including the the Oracle campus, Q2 Stadium, Omni PGA Frisco Resort, Hemisfair Park, and Waterloo Park. .

SUMMARY OF POSITION

An Account Manager for the Maintenance Department assumes responsibility for the success of all accounts—including management of employees, client relationships, materials, equipment, budgets, and more. As an Account Manager, you are responsible for defining objectives, priorities, and deadlines based on client expectations. You work with crews, crew leaders, and other personnel to solve problems and provide excellent service.

ROLE + RESPONSIBILITIES Proactively manage client properties to achieve excellent results reflected in overall property appearance while maintaining profitability Communicate effectively with account managers, arbor managers, enhancement managers, and crew leaders to provide the highest quality service and beautifully maintained properties possible to clients Meet or exceed budget goals; complete billing and proposals in a timely and successful manner Hire, train, and develop crew leaders and crew members; manage personnel to achieve efficiency, safety, and productivity goals; complete and review timesheets for accuracy Ensure all work, individually or by team members, is done in a safe and compliant manner Monitor accounts receivables on a consistent basis to ensure that all accounts are collected Exceptional customer service and delivery to all clients—existing or potential, internal and external—by being proactive, building loyalty, solving problems, and following through Maintain administrative continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs Other duties as assigned and needed EDUCATION + EXPERIENCE

Account management experience preferred While a degree is impressive, we recognize that what’s on paper doesn’t define you. Many of us have honed our craft at work rather than school. We’ll consider both as a foundation of talent. KNOWLEDGE, SKILLS, + ABILITIES

Demonstrated ability to self-manage and to set and achieve goals A team player who is well regarded by all members of the company Strategic thinking and problem-solving abilities with a client-centric mindset Exceptional interpersonal skills with the ability to develop and maintain relationships at all levels of an organization Understanding of financial statements PHYSICAL DEMANDS:

This role involves heavy lifting, manual dexterity, and various physical tasks in diverse Texas weather conditions. Safety and awareness are crucial, especially when handling machinery and equipment.

COMPENSATION

We value the longevity of our employees and offer a competitive compensation plan. Salary is commiserate with experience. This is a full-time, in-person, W2 employee position.

Proud to be 100% Employee-Owned

We believe that when employees have a stake in the results of their work, everyone benefits. From field employees, to managers, and eventually owners, our founders spent a lifetime working in the commercial landscape industry. They learned the value of committed, quality-oriented team members and a strong company culture. As such, in 2021, they chose to transition ownership of Clean Scapes to the employees through an Employee Stock Ownership Plan (ESOP), thereby establishing a legacy of hard work and collaboration. We are proud to say that as a 100% employee-owned company, our employees are now literally invested in the future of Clean Scapes.

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