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Customer Service Team Member

5 months ago

Laurens, United States Modwash Full time

**Customer Service Team Member**

Laurens, SC 29360, USA Req #19 Monday, February 14, 2022 We are looking for a **Guest Experience Team Member** to be the face of ModWash. Youll be working with like-minded peers to ensure that each guest has an outstanding experience while driving sales of memberships to help grow the ModWash brand. As a Guest Experience Team Member, you will not only have the opportunity to impact the business, but also your community

We at ModWash believe in creating a positive ripple effect. This is what the ModDrop stands for. Each act of kindness, even the smallest positive action will ripple outward to affect others and our communities. **Lets make a ripple effect together.**

What youll do:

* Strive to expand the ModWash brand through membership sales

* Recommend and encourage purchase of additional services

* Evaluate guest needs and answer any questions they may have

* Guide guests through the ModWash experience

* Ensure facilities are always clean and presentable

* Strive to exceed service standards and sales goals

What youll need:

* Strong interpersonal skills

* A willingness to learn and grow

* A passion for serving others

* Persuasiveness and determination

* Comfortability selling services

* Flexibility in scheduling

* A high school diploma

* Ability to lift or move 25 pounds

Who you are:

* **Confident** : I project a professional image and positive energy. I take ownership of the cleanliness of the property. I am passionately focused on self-improvement and learning. I represent the ModBrand with pride.

* **Safety Driven** : I am committed to following processes to ensure the safety of all. I take action if I see unsafe conditions or behavior. I avoid distractions and strive for excellence in my workmanship. I am protective of company resources and materials.

* **Efficient** : I recognize my customers time is a luxury. I have a massive sense of urgency. I will provide accurate and timely information. I am mentally present and focused. I am organized and prepared.

* **Guest Obsessed** : I get guests comfortable by smiling, making eye contact, and offering amenities. I will deliver mind blowing customer service by using my imagination. I have a Servants Heart and will create great memories. I show that I care by expressing my intentions.

*ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.*

*Upon offer, selected candidates are required to complete a pre-hire background*

*Job Types: Full-time, Part-time*

**Other details**

* Pay Type Hourly

* Hiring Rate $11.00