Customer Service Liaison

6 days ago


Laurens, South Carolina, United States State Farm Insurance Full time
Customer Relations Representative

At State Farm Insurance, we're looking for a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Assist Customers with Insurance Needs: Provide personalized support to customers, answering their questions and resolving their issues in a timely and professional manner.
  • Process Policy Changes and Claims: Accurately and efficiently process policy changes, claims, and payments, ensuring seamless customer experiences.
  • Maintain Customer Records: Update customer records and maintain accurate information to ensure effective communication and service delivery.
  • Collaborate with Team Members: Work closely with team members to ensure seamless customer experiences and promote a positive and collaborative work environment.
  • Stay Up-to-Date on Insurance Policies and Trends: Stay informed about insurance policies, regulations, and industry trends to provide accurate information and advice to customers.

We're committed to providing ongoing training and development opportunities to enhance your knowledge and skills. If you're passionate about delivering exceptional customer service and have a strong understanding of insurance policies and procedures, we encourage you to apply for this exciting opportunity.



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