Customer Service Representative

3 months ago

Peoria, United States Orkin Full time

Overview:

We Need Your Next-Level Service Mindset at the Best in Pests.

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have more than a jobyoull have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back.

With Orkins award-winning training program, youll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now

Responsibilities:

As a Customer Service Representive, youll play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

  • Answer inbound customer service calls with an open, friendly greeting
  • Communicate with Service Technicians to meet customer requirements
  • Proficiently navigate a Windows-based & Web based system to perform data entry
  • Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs
  • Use strong communication skills to communicate/empathize with customers
  • Perform outbound calls to customers regarding outstanding account balances
  • Receive payments from past due customers
  • Work well within a team

What type of benefits will you receive?

  • Competitive earnings starting at $18hr
  • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry leading, quality, comprehensive training program

Why should you choose Orkin?

  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
  • The Pest Management Industry is growing and is a recession resistant line of business
  • You have a service-oriented mindset that leads you to build loyalty and trust with clients
  • You hold yourself responsible to commitments
  • You value being part of a team
  • You want to join a company that supports the community
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the Best in Pests?

Qualifications:

What do you need to be successful?

  • High School Diploma or equivalent required
  • Ability to obtain the appropriate pesticide license/certification if required (company paid)
  • Ability to work in the field independently and interact with our great clients

Experience:

Required

2 years: Proven customer service experience

1 year: Proficiency in MS Outlook, Word and Excel

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

#ORK889IND

  • Customer Service Representative

    2 weeks ago

    Peoria, Illinois, United States Lids Full time

    Job DescriptionWe are looking for a Customer Service Representative to join our team at Lids in Northwoods Mall.As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring that customers have a positive experience in our store.Responsibilities include:Providing customer service and responding to...

  • Customer Service Representative

    1 month ago

    Peoria, United States Byerly Aviation Inc Full time

    Byerly Aviation is looking for Customer Service Representatives! Byerly Aviation, located at the Peoria's General Wayne A Downing International Airport (PIA), offers customers a full range of services. Byerly offers aircraft charter services under the FAA Part 135 certificate. Our FBO also offers aircraft sales and brokerage services, aircraft maintenance...

  • Customer Service Representative

    2 weeks ago

    Peoria, Illinois, United States Wal-Mart Stores , Inc. Full time

    About the JobThis is a full-time opportunity to work as a Customer Service Representative at Walmart. In this role, you will be responsible for providing top-notch customer service, processing transactions efficiently, and maintaining a clean and organized store environment.

  • Customer Service Representative

    4 weeks ago

    Peoria, Arizona, United States Domino's Franchise Full time

    Job DescriptionTeam Pizzowski, a Domino’s Franchise, is seeking a dedicated Customer Service Representative to join our team. As a key member, you will provide exceptional service to our customers, creating a positive experience that drives loyalty and growth.As a Customer Service Representative, you will be the face of Domino’s, interacting with...

  • Customer Service Representative

    2 weeks ago

    Peoria, Arizona, United States Aldi Inc. Full time

    About the JobThis Customer Service Representative role at Aldi Inc. offers a unique opportunity to provide exceptional customer experiences while working in a dynamic and supportive team environment. Responsibilities include greeting customers, responding to customer inquiries, resolving customer complaints, and maintaining a clean and organized store...

  • Customer Service Representative

    2 weeks ago

    Peoria, Arizona, United States Goodwill Industries International Inc Full time

    Job Summary: As a Customer Service Representative at Goodwill of Central & Northern Arizona, you will play a vital role in delivering an exceptional customer experience and promoting sales for our organization. We are seeking a highly motivated and enthusiastic individual to join our team as a Cashier - PT.Responsibilities include running registers,...

  • Customer Service Representative

    2 weeks ago

    Peoria, Arizona, United States The UPS Store # 7655 Full time

    Job OverviewThe UPS Store # 7655 is seeking a skilled Customer Service Representative to deliver exceptional customer experiences. As a key member of our team, you will be responsible for receiving and processing packages for courier shipment and operating various equipment. Your primary goal will be to provide accurate information on products and services,...

  • Customer Service Representative

    5 months ago

    Peoria, United States U-Haul Full time

    Location: 8400 N Allen Rd, Peoria, Illinois 61615 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    1 week ago

    Peoria, Illinois, United States Circle K Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Circle K.Key responsibilities include:Providing prompt, courteous customer service and resolving customer issues in a professional manner.Ringing up all sales on the cash register accurately and efficiently.Operating the fuel console,...

  • Customer Service Representative

    14 hours ago

    Peoria, Arizona, United States Ewing Outdoor Supply Full time

    About the JobAs a Customer Service Representative at Ewing Outdoor Supply, you will be responsible for delivering exceptional customer experiences while efficiently distributing our products. With a strong focus on customer satisfaction and team collaboration, this role is perfect for individuals who enjoy interacting with customers and are comfortable...

  • Customer Service Representative

    2 weeks ago

    Peoria, Illinois, United States Lids Full time

    **Job Description:**Lids is a dynamic retailer seeking an enthusiastic Customer Service Representative to join our team. As a key contributor, you will play a vital role in delivering outstanding customer experiences and meeting sales objectives.**Responsibilities Include:Drive sales growth through effective customer engagement and upselling;Maintain store...

  • Customer Service Representative

    2 weeks ago

    Peoria, United States City of Peoria (AZ) Full time

    Back Customer Service Representative II #25-3218 | Posted 12/03/2024 Peoria, Arizona, United States Apply Apply for this job now! Apply Hiring Range Min $19.31- Mid $23.62 Work Schedule 4 days per week/10 hours per day Full-time / Part-time Full-time Benefited Yes Closing Date Dec 15, 2024 Job Description Join Our TeamPosition Title: Customer Service...

  • Customer Service Representative

    2 weeks ago

    Peoria, Arizona, United States Old Navy Full time

    About the RoleWe are seeking a highly motivated and fashion-conscious individual to join our sales team as a Customer Service Representative. This is an excellent opportunity for someone who is passionate about apparel, fashion trends, and delivering exceptional customer experiences.Key ResponsibilitiesCreate memorable shopping experiences for customers by...

  • Customer Service Representative

    3 weeks ago

    Peoria, Illinois, United States CEFCU Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Member Contact Center, you will provide exceptional service to our members by resolving their inquiries in a professional, knowledgeable, and caring manner.About the RoleProvide excellent customer...

  • Customer Service Representative

    2 weeks ago

    Peoria, United States Gibraltar Industries Full time

    Location: Peoria ILPosition Summary:The Customer Service Representative provides an optimum experience exceeding customer's expectation. This role takes personal responsibility for every order to ensure that the customer's requirements are met from time of initial order receipt until the product is delivered, invoiced and the customer is satisfied. The...

  • Customer Service Representative

    2 weeks ago

    Peoria, United States Gibraltar Industries Full time

    Location: Peoria ILPosition Summary:The Customer Service Representative provides an optimum experience exceeding customer's expectation. This role takes personal responsibility for every order to ensure that the customer's requirements are met from time of initial order receipt until the product is delivered, invoiced and the customer is satisfied. The...

  • Retail Customer Service Representative

    4 weeks ago

    Peoria, Arizona, United States Frontier Cleaners Full time

    Frontier Cleaners is seeking a motivated and friendly individual to join our team as a Retail Customer Service Representative in Peoria, Deer Valley.Salary: $12-$15 per hour, depending on experienceWe are looking for someone who enjoys interacting with customers and working in a fast-paced environment. As a Retail Customer Service Representative, you will be...

  • Customer Service Representative

    1 week ago

    Peoria, Arizona, United States Wal-Mart Stores , Inc. Full time

    Become a Customer Service Representative at Wal-Mart Stores, Inc. in Peoria, AZ, where you will make a significant difference in how customers feel when they leave the store. As a front-line associate, you are responsible for creating a positive atmosphere by smiling, greeting, and thanking every customer. Your duties may involve scanning items, explaining...

  • Automotive Customer Service Representative

    3 days ago

    Peoria, Arizona, United States Peoria Ford Full time

    Customer Service RoleWe are looking for an Automotive Customer Service Representative to join our team at Peoria Ford. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.About the PositionThe estimated salary range for this role is $55,000 -...

  • Customer Service Representative

    2 weeks ago

    East Peoria, Illinois, United States Walmart Full time

    Job OverviewWelcome to Walmart, where you'll play a key role in delivering exceptional customer experiences. As a Customer Service Representative, you'll be the face of our brand, ensuring that every interaction is positive and memorable.