Automotive Customer Service Representative
3 days ago
We are looking for an Automotive Customer Service Representative to join our team at Peoria Ford. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.
About the Position
The estimated salary range for this role is $55,000 - $75,000 per year, depending on experience.
Main Responsibilities
- Greet customers warmly and assist them with their vehicle needs.
- Communicate effectively with customers and colleagues to resolve issues promptly.
- Determine and recommend vehicle maintenance based on age, mileage, and history.
- Prepare accurate estimates of cost for labor and parts.
- Update customers on the status of their vehicles.
Qualifications and Requirements
- Prior experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks efficiently.
- Energetic and positive attitude.
- Desire for long-term career growth.
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