Private Event Coordinator | Bob's Steak and Chophouse

4 weeks ago

Austin, United States Omni Hotels Full time

Location:

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spas associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description:

Omni Hotels & Resorts is seeking Bob's Steak & Chop House | Private Event Coordinator for the beautiful new Barton Creek Resort & Spa

We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023

  • HOURLY PAY RATE: $20/HR + Commission
  • HEALTH & WELLNESS: Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long-Term Disability.
  • RETIREMENT & SAVINGS401(K): Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
  • TRAVEL & MEAL DISCOUNTS: Hotel Rooms, Food and Beverage, Spa, Retail, Transportation, Theme Parks, Preferred Access Tickets, and National Retailer Discounts
  • UNIQUE PERKS: Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts, Free Golf and Free Parking
  • Work/Life Balance: Get more flexibility and balance as Bobs Steak & Chop House are closed on Sundays, lunch and most major holidays

Coordinate and execute all marketing and group sales promotions. Handles all administrative duties as required by Bobs Steak & Chop House

Responsibilities:
  • Schedules work load to meet deadlines of all managers.
  • Answers all phone calls prior to hostess arriving and takes reservations, private and semi-private events, and any questions pertaining to the restaurant.
  • Answers all emails in a timely manner.
  • Uses Birchstreet Ordering System to create POs and order various items (i.e. office supplies)
  • Deliver POs and other paper work to the Accounting Department and other departments in the hotel.
  • Complete all reservations with detailed information in Open Table.
  • Maintain all schedules, sheets, and floor plans in Open Table, generate reports as needed and serves as trouble shooter and primary contact with Open Table administrator.
  • Refers business to other Bobs locations when unable to book.
  • Updates, maintains and prints Bobs Dinner, Bar, Dessert, and Wine Menu including all pricing information.
  • Update and maintain Concierge Referral Program.
  • Markets and develops relationships with other hotel and corporate concierge staff
  • Attend all daily, weekly, and monthly meetings that require your attendance including but not limited to, Daily Stand-Up, Group Resume, Weekly Manager Meeting, and All Manager Meetings.
  • Attend all monthly Supervisor Training.
  • Schedule all Private, Semi-Private, and large reservations.
  • Create all menus, BEOs and contracts for Private, Semi-Private, and any large reservations. Be as detailed as possible.
  • Conducts tours of the restaurant and hotel as needed for potential large groups
  • Mail all thank you cards and gift certificates in a timely manner.
  • Maintain all contact files with past clients.
  • Have detailed knowledge of all special events and promotions scheduled.
  • Research all large conventions or groups that are staying at the Hotel.
  • Be familiar with the Delphi Program used by sales to research groups in the hotel, their meal plans, and the occupancy levels of the Hotel.
  • Create Daily Feature Sheets and have the sheet posted in front of the Restaurant by Noon everyday.
  • Created Server Feature Sheets and Hotel Forecast Sheets every day before each server stand-up meeting.
  • Have a complete understanding of the Ibahn System in the Hotel Guest Rooms.
  • Performs other duties as assigned by management (assist in department training and paperwork as needed, book private parties, group buy-outs and assist with creating and maintaining all BEO Contracts).
  • Types and distribute all correspondence, including booking notices, letters, contracts, etc. For assigned managers. Ensures that all correspondence is 100% accurate.
  • Maintain all employee files in an organized manner.
  • Maintain all restaurant and manager files as needed.
  • Assist with Hosting Shifts as needed.
  • Create and deliver any promotional material for Bobs Steak & Chop House
  • Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.
  • Coordinated general office functions.
  • Checks restaurants voicemail daily and ensures that all managers receive messages in a timely manner.
  • Performs other duties as assigned by management.
Qualifications:
  • 2+ years of experience in a restaurant, hotel, or hospitality sales environment.
  • 3+ years of administrative experience.
  • Proficient in Microsoft & Excel office programs.
  • Positive, outgoing personality with good communication and analytical skills.
  • Organized.
  • Commercially focused restaurant group sales experience is a plus.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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