Solutions Engineer Level 1

3 weeks ago

Philadelphia, United States CareerBuilder Full time

TransPerfect Is More Than Just a Job
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Who We Are:

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink technology to simplify management of multilingual content. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
What You Will Be Doing:

Work with Client Service Representative and Solutions Engineer to resolve Trial Interactive Operations Escalations
Assist with data migration with pre-defined utilities and processes
Assist with PDC and IQ test scripts preparation and the execution
Build and Execute QA scripts for migration and other special projects
Write technical documentation about special projects and the new processes
Execute database scripts for enhancements to the reporting system
Assist Solutions Engineers in production server maintenance and new version deployments for applications
Assist Solutions Engineers in building large scale, high availability systems for Enterprise Life Sciences Clients
Create custom eLearning videos internally and for clients on the eTMF and SSU modules
Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
Who We Are Looking For:

This role reports to the Solutions Engineering Team Lead as well as the Director of Application Development. Solutions Engineers (SEs) at TransPerfect are passionate about product development, client requests for enhancements and the resolution of production issues.
Your experience includes:
Minimum Bachelors Degree from a 4-year college or university
General knowledge of web application development, SOA, and how web services work
General knowledge on how to troubleshoot application issues in a multi-tiered system, and TSQL scripting
General knowledge of and course-work experience in the field
Detail oriented with strong problem solving skills
Superior written and spoken communication skills in English
Proficiency in Microsoft Office (Word, Excel, Outlook), shell scripts
Experience with Adobe applications, including Acrobat Professional, Reader, and Distiller
Proficient with Windows Operating systems XP and higher
Strong work ethic
Desired Skills & Experiences:

Willingness to understand how MS SQL servers work
Willingness to learn eClinical solutions
General understanding of HTTP, REST, JSON, IIS 6, Web Services, and Web application development
General understanding of MSSQL, TSQL, XML, and C#
Scripting experience in shell scripts and Python
Able to multitask in a fast-paced environment
Work well with people from a variety of different backgrounds and cultures
Build relationships with clients and co-workers
Can work independently and as part of a team
Take active measures to solve problems and commit to a high level of service
Where Your Career Is Going:

At TransPerfect, there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. If youre ready to join a growing company and jumpstart your career, we want to hear from you All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth oppportuinties throughout your tenure with the company.
End your job search and find your career at TransPerfect #careersNOTjobs.
Why TransPerfect:

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
We offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staffs health and happiness.
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law
For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

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