Dispatcher - Service Customer Care Rep

2 months ago


Cincinnati, United States Crown Equipment Full time

Dispatcher - Service Customer Care Rep

Location:

Cincinnati, OH, US, 45241

**Company Description:**

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

**External Job Title: DISPATCHER - SERVICE CUSTOMER CARE**

**Internall Job Title: SERVICE CUSTOMER CARE REPRESENTATIVE**

**Responsibilities:**

+ Process incoming calls from both Crown customers and Service Technicians

+ Dispatch technicians

+ Enter technician payroll hours

+ Process parts and service billing

+ Create daily work orders

+ Maintain records and files

+ Assist other departments as needed

**Qualifications:**

+ High school diploma or equivalent

+ Excellent phone skills

+ Good communication, organizational, math and computer skills

+ Experience with Microsoft Office

+ Leadership skills, technical experience and knowledge a plus

+ Ability to multitask

Pay range for this position is $19.00 to $26.00 per hour

**Work Authorization:**

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

**Compensation and Benefits:**

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled



  • Cincinnati, Ohio, United States Crown Equipment Full time

    Crown Equipment Corporation, a leading global manufacturer of lift trucks, is seeking a highly skilled Customer Service Representative - Dispatch Specialist to join our team.Location: Cincinnati, OH, US, 45241About Us:We are a world-class organization with over 500 retail locations in 80+ countries and 15 manufacturing facilities worldwide. Our global sales...


  • Cincinnati, United States Daily Dot Art Full time

    Welcome to Shine Social Brand, where we sprinkle a little stardust on your brand's journey! We're not just your average PR branding company; we're a team of passionate storytellers, trendsetters, and dream weavers dedicated to making your brand shine brighter than ever before. Job Description: Shine Social Brand is seeking a friendly and motivated Entry...


  • Cincinnati, United States Fresh Form Draft Full time

    Entry Level Customer Service RepDepartment: Synchro Speak Employment Type: Full Time Location: Cincinnati, OH Compensation: $18.00 - $28.00 / hour DescriptionSynchro Speak is a professional communication consulting firm dedicated to enhancing organizational effectiveness through advanced communication strategies. Synchro Speak specializes in speech coaching,...


  • Cincinnati, United States Fresh Form Draft Full time

    Entry Level Customer Service RepDepartment: Swift7 Consultants Employment Type: Full Time Location: Cincinnati, OH Compensation: $18.50 - $28.00 / hour Description About Us: Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative...


  • Cincinnati, United States Service Experts Full time

    Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU Generous PTO...

  • NEMT Dispatcher

    1 week ago


    Cincinnati, Ohio, United States Medacare Transportation Inc. Full time

    Job Title: NEMT DispatcherMedacare Transportation Inc. is seeking a highly skilled NEMT Dispatcher to join our team. As a Dispatcher, you will play a crucial role in ensuring that patients receive timely and efficient transportation services.Key Responsibilities:Communicate with patients, drivers, and brokers to ensure seamless transportation...

  • NEMT Dispatcher

    4 weeks ago


    Cincinnati, Ohio, United States Medacare Transportation Inc. Full time

    Job Title: Dispatcher NEMTMedacare Transportation Inc. is seeking a highly skilled Dispatcher NEMT to join our team. As a Dispatcher NEMT, you will play a critical role in ensuring the safe and timely transportation of patients who require Non-Emergency Medical Transportation (NEMT) services.Key Responsibilities:Communicate effectively with patients,...

  • Customer Service Rep

    3 months ago


    Cincinnati, United States Domino's Pizza LLC Full time

    Company Description The #1 Pizza place in the world! Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full...

  • Courier Dispatcher

    1 month ago


    Cincinnati, Ohio, United States Accurate Courier Services Full time

    Job OverviewAccurate Courier Services (ACS) is a leading medical courier operation providing dependable time-critical delivery services to hospital systems, medical foundations, pharmacies, and laboratories. We are seeking a skilled and detail-oriented Dispatcher to join our team.Key ResponsibilitiesDispatch delivery orders and relay messages and special...

  • Dispatcher NEMT

    2 months ago


    Cincinnati, United States Medacare Transportation Inc. Full time

    The dispatcher plays a crucial role in ensuring that senior citizens, persons with disabilities, and other patients who need NEMT are assigned to drivers who will get them to their appointments on time.NEMT dispatchers are responsible for the following:Communicating:The dispatcher has successfully matched the patient with the appropriate vehicle and driver,...


  • Cincinnati, Ohio, United States Medacare Transportation Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Meda Care Transportation Inc.The ideal candidate will possess excellent communication skills, a strong ability to work under pressure, and a passion for delivering exceptional customer experiences.Key ResponsibilitiesAnswering Calls: Respond...


  • Cincinnati, Ohio, United States University of Cincinnati Health Full time

    Public Safety Dispatch Center Representative, First Shift, University of Cincinnati Health is seeking a full-time representative for the Public Safety Dispatch Center department.This is a first shift position with UC Health, LLC. The representative will be responsible for answering calls and providing assistance to patients and visitors.Key...


  • Cincinnati, Ohio, United States Accurate Courier Services Full time

    Job OverviewAccurate Courier Services (ACS) is seeking a highly skilled and detail-oriented Medical Courier Dispatcher to join our team. As a key member of our logistics team, you will be responsible for coordinating and managing efficient and effective delivery methods for our Medical Courier Drivers.The ideal candidate will possess strong analytical...


  • Cincinnati, United States Extended Stay Full time

    Extended Stay - 4020 Hauck Rd [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Customer Service Rep

    5 months ago


    Cincinnati, United States Genesis Marketing Full time

    Awarded with “Best and Brightest companies to work for” in 2019. Our company specializes in helping one the largest companies in the world to increase their book of business. We are seeking for a Customer Service Representative to join our fast growing team! You will be responsible for helping customers by providing product and service...


  • Cincinnati, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionLHH has a well-known client in Cincinnati, OH who is looking for a Customer Service Rep on a contract opportunity! This is a great chance to get in with a reputable company and advance your career!  Title: Customer Service Rep Location: Cincinnati, OH 45225 – Fully OnsitePay Rate: $17.50/hr.Contract: 4 – 6 monthsSchedule:...

  • Network Operator

    2 months ago


    Cincinnati, United States FRAYT Full time

    Who We AreAt FRAYT, we've built a fantastic culture both internally and externally. Our Culture Beliefs are that we are all stakeholders and act with an Ownership Mentality, that we Relentlessly Innovate for tomorrow, that Transparency cultivates Trust, and that Discipline outweighs Motivation.  Our Vision is: “to build the most innovative logistics...


  • Cincinnati, Ohio, United States UC Health Full time

    Job SummaryUC Health is seeking a highly skilled and detail-oriented Public Safety Dispatcher to join our team. As a key member of our Communications Center, you will play a critical role in ensuring the safety and well-being of our patients, visitors, and staff.Key ResponsibilitiesReceive and screen emergency and non-emergency calls, determining the nature...


  • Cincinnati, United States Fifth Third Bank Full time

    Make banking a Fifth Third betterFind out if this opportunity is a good fit by reading all of the information that follows below.We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION:Handles Commercial customer interactions (email, telephone, etc.), providing...


  • Cincinnati, Ohio, United States UC Health Full time

    About the RoleWe are seeking a skilled Call Center Representative to join our Public Safety Dispatch Center team at UC Health. As a key member of our team, you will play a vital role in delivering high-quality care to patients based on their assessed needs and established standards of care.Key ResponsibilitiesSupport the Public Safety Dispatch Center in...