Patient Access Representative II
2 months ago
Job DescriptionSHIFT: PRN, Shifts Vary (Must be able to work all shifts Days, Evenings, Nights, Weekends)JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.ESSENTIAL DUTIES AND RESPONSIBILITIESInclude the following. Others may be assigned.Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.KNOWLEDGE, SKILLS, ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum typing skills of 35 wpmDemonstrated working knowledge of PC/CRT/printerKnowledge of function and relationships within a hospital environment preferredCustomer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communicationsCourse in Medical Terminology requiredUnderstanding of Third Party Payor requirements preferredUnderstanding of Compliance standards preferredMust be able to perform essential job duties in at least two Patient Access service areas including ED.Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.EDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience preferred to perform the job.High School Diploma or GED required0 - 1 year in a Customer Service role. 0 - 1 year administrative experience in medical facility, health insurance, or related area preferredSome college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be able to sit at computer terminal for extended periods of timeOccasionally lift/carry items weighing up to 25 lbs.Frequent prolonged standing, sitting, and walkingOccasionally push a wheelchair to assist patients with mobility problems.WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Hospital administrationCan work in patient care locations which include potential exposure to life-threatening patient conditions. OTHERMust be available to work hours and days as needed based on departmental/system demands.Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step
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Patient Access Representative II
4 weeks ago
New Braunfels, United States Conifer Health Solutions Full timeJob DescriptionSHIFT: Rotating, Evenings and Nights in the ED. Must be able to work both shiftsJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient...
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Patient Access Representative II
2 weeks ago
New Braunfels, United States Conifer Health Solutions Full timeJob DescriptionSHIFT: Rotating, Evenings and Nights in the ED. Must be able to work both shiftsJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient...
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Patient Access Representative
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Patient Access Representative
4 weeks ago
New Brunswick, United States Insight Global Healthcare Full timeJob DescriptionJob DescriptionInsight Global is looking for Patient Access Representative for our Medical School client in New Brunswick, NJ. This person will mainly work within the Neurology and Psychiatry floor within the same site. This person will work to greet and register patients for the medical offices. These duties will include patient registration...
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Patient Access Representative
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New Orleans, United States Louisiana Children's Medical Center - LCMC Health Full timeYour job is more than a job. Give your best self the opportunity to thrive. As a Patient Access Representative, you provide a vital administrative role and are often the first point of contact. Its integral to every patient we serve at LCMC Health. Patient Access, Health, Representative, Patient, Healthcare, Financial
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Patient Access Representative
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New Orleans, United States Louisiana Children's Medical Center - LCMC Health Full timeYour job is more than a job. Give your best self the opportunity to thrive. As a Patient Access Representative, you provide a vital administrative role and are often the first point of contact. Its integral to every patient we serve at LCMC Health. Patient Access, Physician, Representative, Corporate, Patient, Healthcare
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Patient Service Representative
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New Braunfels, United States American Health Imaging Full timeAmerican Health Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative for our location in New Braunfels, TX. Find out if this opportunity is a good fit by reading all of the information that follows below. Work Schedule: Monday - Friday (10:00am - 6:00pm) Benefits: We offer a PREMIUM...
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New York, United States Medix Full timeAre you ready to give your career a boost by bringing your talents and expertise to some of the nation's top companies? At Medix, we are dedicated to creating opportunities for talent through our Healthcare, Scientific and Information Technology divisions. Our dedicated recruiters offer a personalized service to make sure we truly understand your employment...
