Retail Personal Banker Associate 1

1 month ago

Naples, United States Fifth Third Full time
Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
WORKING CONDITIONS:
  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

#LI-TM1

Retail Personal Banker Associate 1

LOCATIONNaples, Florida 34108

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Float Personal Banker I Associate

    4 weeks ago

    Naples, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and...

  • Float Personal Banker I Associate

    1 week ago

    Naples, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations...

  • Personal Banker

    4 weeks ago

    Naples, Florida, United States PNC Financial Services Group, Inc. Full time

    Job SummaryAs a Personal Banker at PNC Financial Services Group, Inc., you will play a vital role in strengthening customer relationships and identifying opportunities to improve their financial well-being. This position is based in the Retail Branch Banking Network, where you will engage with customers to understand their financial needs and provide...

  • Float Personal Banker Associate I

    6 days ago

    Naples, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and...

  • Float Personal Banker Associate I

    4 days ago

    Naples, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations...

  • Sr Personal Banker

    6 months ago

    Naples, United States Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our...

  • Senior Personal Banker

    1 month ago

    Naples, Florida, United States Northern Trust Corporation Full time

    About Northern TrustNorthern Trust is a globally recognized, award-winning financial institution with a rich history dating back to 1889. As a Fortune 500 company, we provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.Job SummaryWe are seeking a highly skilled and experienced Senior...

  • Merchandising Associate

    4 weeks ago

    Naples, Florida, United States Signature Retail Services, Inc. Full time

    Job Summary: We are seeking a Part-Time Merchandising Associate to join our team at Signature Retail Services, Inc. As a Merchandising Associate, you will be responsible for performing resets, merchandising product, and maintaining product planograms. You will also be required to accurately position price labels, install point-of-purchase signage, and set up...

  • Retail Operations Manager

    4 weeks ago

    Naples, Florida, United States Hibbett Retail, Inc. Full time

    Job Title: Retail Operations ManagerAt Hibbett Retail, Inc., we are seeking a highly motivated and experienced Retail Operations Manager to join our team. As a key member of our management team, you will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear.Key Responsibilities:Assist the Store Manager in...

  • Retail Operations Assistant

    4 weeks ago

    Naples, Florida, United States Hibbett Retail, Inc. Full time

    Job SummaryThe Retail Operations Assistant is responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear. This includes establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling. The ideal candidate will have excellent...

  • Retail Sales Associate

    1 month ago

    Naples, Florida, United States Goodwill Industries of Southwest Florida Full time

    Job Title: Retail Sales AssociateGoodwill Industries of Southwest Florida is seeking a Retail Sales Associate to join our team.About the Role:We are looking for a highly motivated and customer-focused individual to provide exceptional service to our customers. As a Retail Sales Associate, you will be responsible for assisting customers on the sales floor,...

  • Retail Associates

    1 month ago

    Naples, United States JobGet Staffing Full time

    Immediate Openings!We are currently accepting applications for part-time and seasonal positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. JobGet Staffing is a world worth exploring - where dedication and achievement are rewarded.Starting part-time and...

  • Retail Associates

    2 months ago

    Naples, United States JobGet Staffing Full time

    Immediate Openings!We are currently accepting applications for part-time and seasonal positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. JobGet Staffing is a world worth exploring - where dedication and achievement are rewarded.Starting part-time and...

  • Retail Associates

    2 months ago

    Naples, United States JobGet Staffing Full time

    Immediate Openings! We are currently accepting applications for part-time positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. JobGet Staffing is a world worth exploring - where dedication and achievement are rewarded.Starting part-time range - $13.00 -...

  • Retail Associates

    15 hours ago

    Naples, United States JobGet Staffing Full time

    Immediate Openings!We are currently accepting applications for part-time and seasonal positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. JobGet Staffing is a world worth exploring - where dedication and achievement are rewarded.Starting part-time and...

  • Retail Associates

    15 hours ago

    Naples, United States JobGet Staffing Full time

    Immediate Openings! We are currently accepting applications for part-time positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. JobGet Staffing is a world worth exploring - where dedication and achievement are rewarded.Starting part-time range - $13.00 -...

  • Retail Banker I

    2 weeks ago

    Naples, United States TD Bank Group Full time

    Work Location: Naples, Florida, United States of America Hours: 40 Line of Business: Personal & Commercial Banking Pay Detail: $22.50 - $29.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation...

  • Universal Banker

    3 months ago

    Naples, United States First Horizon Bank Full time

    Location: 599 9th Street N, Naples Fl 34102 A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center.  You'll process transactions, handle accounts, and seek sales opportunities. You will be trained to educate clients on our products, services, and benefits. This...

  • Virtual Banker I

    4 weeks ago

    Naples, Florida, United States BankUnited Financial Corporation Full time

    Job SummaryAs a Virtual Banker I at BankUnited Financial Corporation, you will be responsible for providing exceptional customer service and performing various banking operations tasks. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesReceive and process customer...

  • Universal Banker

    3 weeks ago

    Naples, United States First Horizon Bank Full time

    Job DescriptionLocation: 599 9th Street N, Naples Fl 34102A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center.  You'll process transactions, handle accounts, and seek sales opportunities. You will be trained to educate clients on our products, services, and...