Float Personal Banker I Associate

4 days ago

Naples, United States Fifth Third Full time
Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
WORKING CONDITIONS:
  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.


Float Personal Banker I Associate - Naples Region

LOCATIONNaples, Florida 34104

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Float Personal Banker Associate I

    2 days ago

    Naples, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and...

  • Float Personal Banker Associate I

    11 hours ago

    Naples, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations...

  • Retail Personal Banker Associate 1

    4 months ago

    Naples, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and...

  • Retail Personal Banker Associate 1

    4 weeks ago

    Naples, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and...

  • Personal Banker Associate 1-Naples area

    3 months ago

    Naples, United States Fifth Third Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and...

  • Personal Banker

    3 weeks ago

    Naples, Florida, United States PNC Financial Services Group, Inc. Full time

    Job SummaryAs a Personal Banker at PNC Financial Services Group, Inc., you will play a vital role in strengthening customer relationships and identifying opportunities to improve their financial well-being. This position is based in the Retail Branch Banking Network, where you will engage with customers to understand their financial needs and provide...

  • Sr Personal Banker

    5 months ago

    Naples, United States Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our...

  • Virtual Banker I

    3 weeks ago

    Naples, Florida, United States BankUnited Financial Corporation Full time

    Job SummaryAs a Virtual Banker I at BankUnited Financial Corporation, you will be responsible for providing exceptional customer service and performing various banking operations tasks. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesReceive and process customer...

  • Senior Personal Banker

    4 weeks ago

    Naples, Florida, United States Northern Trust Corporation Full time

    About Northern TrustNorthern Trust is a globally recognized, award-winning financial institution with a rich history dating back to 1889. As a Fortune 500 company, we provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.Job SummaryWe are seeking a highly skilled and experienced Senior...

  • Personal Banker Downtown Naples

    4 weeks ago

    Naples, Florida, United States Quality Talent Group Full time

    About the JobAbout this role: We are seeking a skilled Customer Relationship Specialist to join our team at Quality Talent Group. As a Customer Relationship Specialist, you will be responsible for building strong relationships with customers, understanding their financial needs, and providing personalized solutions to help them succeed financially. Key...

  • Retail Banker I

    1 week ago

    Naples, United States TD Bank Group Full time

    Work Location: Naples, Florida, United States of America Hours: 40 Line of Business: Personal & Commercial Banking Pay Detail: $22.50 - $29.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation...

  • Universal Banker

    3 months ago

    Naples, United States First Horizon Bank Full time

    Location: 599 9th Street N, Naples Fl 34102 A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center.  You'll process transactions, handle accounts, and seek sales opportunities. You will be trained to educate clients on our products, services, and benefits. This...

  • Universal Banker

    2 weeks ago

    Naples, United States First Horizon Bank Full time

    Job DescriptionLocation: 599 9th Street N, Naples Fl 34102A successful Universal Banker is versatile, flexible, and talented. You are the associate that can do almost anything within the banking center.  You'll process transactions, handle accounts, and seek sales opportunities. You will be trained to educate clients on our products, services, and...

  • Retail Banker II Float

    1 week ago

    Naples, United States TD Bank Group Full time

    Work Location: Naples, Florida, United States of America Hours: 40 Line of Business: Personal & Commercial Banking Pay Detail: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation...

  • Sales Associate

    6 months ago

    Naples, United States Hibbett Sports Full time

    01450 Naples, FLLE_301 Hibbett Retail, Inc. Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or...

  • Banking Center Associate

    4 weeks ago

    Naples, Florida, United States First Horizon Full time

    Job SummaryAs a Universal Banker at First Horizon, you will play a vital role in providing exceptional customer service and support to our clients. Your versatility, flexibility, and talent will enable you to excel in a fast-paced environment, processing transactions, handling accounts, and seeking sales opportunities. You will be trained to educate clients...

  • Phlebotomist I

    3 weeks ago

    Naples, United States Eteam Workforce Private Corporation Full time

    *Title: Phlebotomist I**Location: *Naples FL 34110*Duration: 3 months Contract**Shift: *Monday-Friday-6am-2:30pm EST. Rotational Saturdays 6am-10:30amThe Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I...

  • Investment Executive

    6 months ago

    Naples, United States Fifth Third Bank Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Accountable for overall production, coaching, training, and developing a team of licensed retail bankers. May handle large book of clients with more complex...

  • Financial Services Professional

    2 weeks ago

    Naples, United States Bankers Life Full time

    Financial Services Professional - Hybrid Experience Location: Naples, FL, United States Job Category: Financial Representative Posted: 13-Jul-2023 Job Description Bankers Life®, one of the most respected companies in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Agents and Financial Representatives. If...

  • Premier Service Associate

    1 month ago

    NAPLES, United States Empower Full time

    Grow your career with a growing organizationWhether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective,...