Customer Service Representative

3 weeks ago


Provo, United States Serenity Healthcare, LLC Full time

Customer Service Representative
Onsite – Provo, UT
 
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Service Representative for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments.   
 
Trigger Warning:
 Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  
 
Benefits  

  • Accelerated healthcare career growth – rapid advancement opportunities    

  • Insurance benefits (Medical, Dental, Vision) and 401K   

  • 20 days off annually (10 PTO days and 10 Holidays)   

  • Employee access to Serenity’s treatment options 

  • Access to corporate onsite gym, game room and other amenities 

  • Open to full or part time  

Responsibilities   

  • Connecting with patients via phone    

  • Help solve problems and educate patients about TMS and Ketamine   

  • Coordinate with clinics for patient care     

  • Other relevant duties as needed.  

Qualifications  

  • High School Diploma/ GED.    

  • Strong customer service mindset.   

  • Previous experience in customer service required  

  • Excellent verbal and written communication, and basic math skills.    

  • Well-versed in de-escalation skills and ability to connect with individuals.  

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  
 
Learn More About Us  

Ready to embark on this exciting journey? Apply now at or send your resume to  

Powered by JazzHR



  • Provo, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeOnsite – Provo, UT Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We...


  • Provo, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeOnsite – Provo, UT Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We...


  • Provo, United States Ryan A Larson Insurance, Inc. Full time

    Job DescriptionJob DescriptionAt Ryan A Larson Insurance, Inc., we are dedicated to providing exceptional customer service and building strong relationships with our clients. Located in the vibrant city of Provo, Utah, we offer a welcoming and supportive work environment where every team member is valued.As a Customer Service Representative, you will be the...


  • Provo, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 971 South University Drive** **City / State: Provo, UT US** **Date Posted: February 4, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1200357** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and...


  • Provo, United States Fatcats Full time

    Customer Service RepresentativeStarting Pay Range: $10-$11/Hour Full Time/Part Time: Part Time Availability: Must be available for evening shifts. Benefits: 401k; Holiday Pay; Team Member Perks and Discounts! We are looking for an energetic, positive individual who thrives in a fun, fast-paced environment to be a Customer Service Representative (CSR). The...


  • Provo, United States FatCats Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeStarting Pay Range: $10-$11/HourFull Time/Part Time: Part TimeAvailability: Must be available for evening shifts. Benefits: 401k; Holiday Pay; Team Member Perks and Discounts!We are looking for an energetic, positive individual who thrives in a fun, fast-paced environment to be a Customer Service...


  • Provo, United States Fatcats Full time

    Customer Service RepresentativeStarting Pay Range: $10-$11/Hour Full Time/Part Time: Part Time Availability: Must be available for evening shifts. Benefits: 401k; Holiday Pay; Team Member Perks and Discounts! We are looking for an energetic, positive individual who thrives in a fun, fast-paced environment to be a Customer Service Representative (CSR). The...


  • Provo, United States FatCats Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeStarting Pay Range: $10-$11/HourFull Time/Part Time: Part TimeAvailability: Must be available for evening shifts. Benefits: 401k; Holiday Pay; Team Member Perks and Discounts!We are looking for an energetic, positive individual who thrives in a fun, fast-paced environment to be a Customer Service...


  • Provo, United States R1 RCM Full time

    Location: Intermountain HospitalsShift: Part Time- R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most...


  • Provo, United States Sagility LLC Full time

    Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...


  • Provo, United States Sagility LLC Full time

    Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...

  • Customer Service

    2 weeks ago


    Provo, United States U-Haul Part time

    Location:551 W Columbia Ln, Provo, Utah 84604 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...

  • Customer Service

    2 weeks ago


    Provo, United States U-Haul Part time

    Location:551 W Columbia Ln, Provo, Utah 84604 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...


  • Provo, United States Intermountain Healthcare Full time

    Job Description: Monday-Friday 8a-5p with 1 hour lunch. Full Time Kidney services clinic You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers...


  • Provo, United States Revere Health Full time

    Job DescriptionJob DescriptionSalary: At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes...


  • Provo, United States Revere Health Full time

    Job DescriptionJob DescriptionSalary: At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes...


  • Provo, United States Reverhealth Full time

    **Patient Service Representative - Full Time** BusinessOffice: 00-0010 Provo, Utah Minimum Experience **Entry-level** This is a wonderful opportunity for those wishing to gain knowledge and experience in medical billing and insurance processes. You will be operating a medical software system to answer patient billing questions while maintaining HIPAA...


  • Provo, United States Fidelity Investments Full time

    Job Description: Customer Relationship Advocate Career Development ExperienceJoin our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be...


  • Provo, United States DocuPhase LLC Full time

    Job DescriptionJob DescriptionEntry Level Technological Support AgentFull TimeProvo, UT, USHours: Full Time Only Early shift: Monday-Friday: 7:00 AM-3:30 PMLate shift: Monday – Friday: 10:00 AM–6:00 PM*Onsite- Provo, Utah office locationPosition Description Are you eager to kickstart your career in technical support? We're seeking dedicated...


  • Provo, United States DocuPhase LLC Full time

    Job DescriptionJob DescriptionEntry Level Technological Support AgentFull TimeProvo, UT, USHours: Full Time Only Early shift: Monday-Friday: 7:00 AM-3:30 PMLate shift: Monday – Friday: 10:00 AM–6:00 PM*Onsite- Provo, Utah office locationPosition Description Are you eager to kickstart your career in technical support? We're seeking dedicated...