Overnight Member Services Representative

1 month ago

Huntington Beach, United States Planet Fitness Full time
*In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*

Job Summary

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate needed updates to member's accounts.
    • Close shift for that business day.
    • Create a bank deposit for next day.
  • Assist in maintaining the neatness and cleanliness of the club.
    • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
    • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
    • Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Qualifications/Requirements
  • Customer service background preferred.
  • Must be 18 years of age or older.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Ability to work overnights.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent preferred.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occasionally lift up to 50 lbs.
  • Will encounter toxic chemicals during shift.
  • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.
Why Join Planet Fitness?

Philosophy

We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).

Mission Statement

At PF Supreme, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits include
  • Free Black Card gym membership.
  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Benefits including: medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Supreme Fitness Group, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits

Job Benefits include:
  • Free Black Card gym membership at all in-network locations. Use of gym facilities and all Black Card amenities
  • Benefits including: medical, 401k, and supplemental insurance
  • Discounts on merchandise sold at the club
  • Discounts on movie tickets, theme parks, hotels, attractions, and more
  • A fun, energetic work environment with a fast-growing organization


TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Member Service Representative

    2 months ago

    Huntington Beach, United States Crunch Fitness Full time

    Member Service Representative lively environment, versatile assignments, competitive atmosphere HIGHLIGHTS: $16/hour plus PT sales commission Free employee membership and discounts on in-club purchases Sales and customer service training Opportunity for growth and career advancement Free Personal Training session each week (*booked on a first come first...

  • Bilingual Member Services Representative

    6 days ago

    Huntington Beach, California, United States VERDA HEALTHCARE, INC. Full time

    Position OverviewCompany: Verda Healthcare, Inc.Benefits:401(k)Dental insuranceHealth insuranceOpportunities for career growthPaid time offTraining and development programsVision insuranceVerda Healthcare, Inc. is actively seeking a Bilingual Member Services Representative (Vietnamese) to enhance our dedicated team. Our organization is committed to...

  • Member Service Representative

    2 months ago

    Huntington Beach, United States Paul Davis Restoration Full time

    Benefits: Employee discounts Free uniforms Opportunity for advancement Training & development Wellness resources Member Service Representative lively environment, versatile assignments, competitive atmosphere HIGHLIGHTS: $16/hour plus PT sales commission Free employee membership and discounts on in club purchases Sales and customer service training...

  • Member Service Representative

    3 months ago

    Huntington Beach, United States Crunch Fitness Full time

    Benefits: Employee discounts Free uniforms Opportunity for advancement Training & development Wellness resources Member Service Representativelively environment, versatile assignments, competitive atmosphereHIGHLIGHTS: $16/hour plus PT sales commission Free employee membership and discounts on in club purchases Sales and customer service training...

  • Member Service Representative

    1 month ago

    Huntington, United States Huntington County Chamber of Commerce Full time

    Job Description Beacon Credit Union, a community and family-oriented financial cooperative, is seeking full-time Member Service Representative candidates for an opening at its Member Center at 136 Northpointe Avenue, Huntington. Candidates should have sales and/or customer service experience and a high school diploma or HSE. Prior teller experience is...

  • Bilingual Member Services Representative

    11 hours ago

    Huntington Beach, California, United States VERDA HEALTHCARE, INC. Full time

    Position OverviewVerda Healthcare, Inc. is actively seeking a dedicated Bilingual Member Services Representative to enhance our customer service team. This role is essential in ensuring our members receive exceptional support and guidance regarding their healthcare options.Key Responsibilities:Deliver outstanding customer service by addressing inquiries and...

  • Overnight Guest Service Agent

    1 month ago

    Huntington Beach, United States Kimpton Hotel Full time

    The hourly pay rate for this role is $20.08. The rate is only applicable for jobs to be performed in Huntington Beach, California. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, child/elder care assistance, employee assistance program, employee discounts, and 401(k) to eligible Full-Time employees. You...

  • Member Service Representative

    2 months ago

    Huntington, United States Beacon Credit Union Full time

    **Role** To provide excellent member service while assisting members with their financial transactions, including cashing checks, accepting deposits, transferring funds, receiving loan payments, and providing member account information. **Major Duties and Responsibilities** * Receives and processes deposits by cash or check via in person, night depository,...

  • Customer Service Representative

    2 months ago

    Huntington, United States GC Services Full time

    Inte. Logix is seeking a Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate Customer Service Representative, Customer Service, Customer Experience, Representative, Remote, Retail

  • Customer Service Representative

    2 months ago

    Huntington Beach, United States Uzma Afzal - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:If you have a bubbly personality and enjoy talking to people, this position is for you.As a Customer Service Representative - State Farm Agent Team Member with Uzma Afzal - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency....

  • Overnight Custodian

    1 week ago

    Huntington Beach, United States Planet Fitness Full time

    Job Summary The Overnight Custodian/Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities * Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. * Stock locker rooms with proper supplies/paper products. *...

  • Overnight Custodian

    3 weeks ago

    Huntington Beach, United States Planet Fitness Full time

    Job Summary The Overnight Custodian/Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Properly...

  • Overnight Custodian

    3 days ago

    Huntington Beach, United States Planet Fitness Inc. Full time

    Job Summary The Overnight Custodian/Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities * Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. * Stock locker rooms with proper supplies/paper products. *...

  • Member Experience Representative

    4 weeks ago

    Huntington Beach, United States VERDA HEALTHCARE, INC. Full time

    Job DescriptionJob DescriptionVerda Healthcare, Inc. is hiring in California and in Texas! We currently have a license with the Texas Department of Insurance (TDI) and a contract with the Center of Medicaid and Medicare Services (CMS) for a Medicare Advantage Prescription Drug (MAPD) plan to operate in January 2024.   We are looking for a Member Experience...

  • Member Experience Representative Bilingual

    1 month ago

    Huntington Beach, United States VERDA HEALTHCARE, INC. Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceVerda Healthcare, Inc. is hiring in California and in Texas! We currently have a license with the Texas Department of Insurance (TDI) and a contract with the Center of Medicaid and Medicare Services (CMS)...

  • Overnight Custodian

    2 weeks ago

    Huntington Beach, United States Planet Fitness Full time

    Job SummaryThe Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.Essential Duties and ResponsibilitiesThoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.Stock locker rooms with proper supplies/paper products.Report any broken or...

  • Member Service Representative

    2 weeks ago

    Long Beach, United States AtWork Personnel Full time

    Job Summary: Our client is seeking a dedicated and customer-focused Member Service Representative to join their team. The ideal candidate will be responsible for delivering exceptional service to members by handling a variety of transactions, providing financial advice, and assisting with account inquiries. Prior experience working with a credit union is...

  • Member Services Representative

    3 months ago

    Satellite Beach, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities  Greet members, prospective members and guests, providing exceptional customer service. ...

  • Overnight Custodian

    2 months ago

    Huntington Beach, United States Planet Fitness Full time

    Job Summary The Overnight Custodian/Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Properly...

  • Overnight Custodian

    3 days ago

    Huntington Beach, United States Planet Fitness Inc. Full time

    Job Summary The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities * Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. * Stock locker rooms with proper supplies/paper products. * Report any...