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Organizational Change Management Expert

4 months ago

Chicago, United States RedMane Technology Full time
Job Description
Organization Change Management Expert - Chicago

Company Description

RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for our clients throughout the United States and Canada by means of building new applications, implementing cloud and packaged systems, and/or modernizing legacy systems.

RedMane has earned an exemplary service reputation that prioritizes a highly collaborative culture. Our primary objective is to ensure the solutions we design and implement meet or exceed the needs of our clients for their mission critical systems.

The diverse and passionate teams within RedMane address complex, real world challenges. Technology is just our tool.

The Role

RedMane has a full-time opportunity for an Organizational Change Management (OCM) expert as we continue to grow our Chicago based practice. The OCM Lead will be responsible for leading change management activities on our clients' projects. They will apply structured methodologies to support communication efforts, conduct impact analyses, assess change readiness and identify key stakeholders. They will provide input, develop plans, document requirements and support the design and delivery of training programs.

Additional Responsibilities:

  • Support the OCM lead in developing and implementing a strategic OCM framework, methodology, and tools for state government clients.
  • Assist the OCM lead in fostering a culture of collaboration, learning, and innovation.
  • Support the OCM lead in designing and delivering OCM training and coaching business owners, enhancing their OCM competencies and capabilities.
  • Support and execute OCM plans and activities for multiple projects ensuring alignment with the project objectives, scope, and schedule.
  • Manage and update administrative documents to fulfill project requirements.
  • Conduct stakeholder analysis, change impact assessment, change readiness assessment, and change measurement for projects.
  • Develop communication, engagement, and adoption strategies and tactics.
  • Help identify and manage OCM risks and issues, escalating and resolving them as appropriate.
  • Monitor and evaluate the effectiveness and outcomes of OCM interventions, providing feedback and recommendations for improvement.
  • Report on the status and progress of OCM projects highlighting achievements, challenges, and lessons learned.
The Organization Change Management Expert will need the following skills:
  • 3 to 5 years of experience in supporting and managing OCM projects and programs, preferably in an IT services organization.
  • Experience in applying OCM frameworks, methodologies, and tools, such as Prosci (ADKAR) and LaMarsh.
  • Strong communication, presentation, and facilitation skills, with the ability to tailor messages to different audiences and levels.
  • Strong partnership, collaboration, and interpersonal skills.
  • Exceptional communication skills - written and verbal.
  • Strong analytical, problem-solving, and decision-making skills, with the ability to identify and address OCM challenges and opportunities.
  • Ability to work with data sets.
  • Proficient in Microsoft Office, SharePoint, and creative tools such as Canva and Adobe Creative Suite.
  • Certification in OCM, project management, or related field is an asset.
  • Child Welfare and Health Human Services experience, a plus.
We Offer You

RedMane has an environment that offers challenging and interesting work. A place where you can have fun and express your talent and creativity. You will be working side by side with like-minded peers in a non-bureaucratic environment where sharing knowledge is the norm. Everyone at RedMane shares a passion for making a real difference for individuals, communities, and the world.

Additionally, we believe you should have fun and enjoy growing your career; we provide the supportive and empowering environment to make it happen. RedMane is very proud to offer employees professional and personal perks that include:
  • A flexible work environment that includes hybridized locations and schedules with free catered lunches in the office three days a week.
  • Market based compensation with a full range of benefits including medical, dental, vision, 401(k), short and long-term disability insurance, etc.
  • A culture that promotes and fosters career growth through professional training and mentoring.
  • An employee wellness program that includes free access to professional fitness coaches, structured dietary/nutrition plans, weekly Pilates classes in the office, and events that range from 5k's to triathlons.
  • Opportunities to give back to the community through our RedMane Community Impact Team which organizes events like Feed My Starving Children, Toy Drives, and other charitable activities.