Member Services Representative
6 months ago
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
-
Member Service Representative
3 weeks ago
St Peters, United States Planet Fitness Full timeBenefits: Flexible schedule Free uniforms Training & development he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests,...
-
Member Service Representative
4 weeks ago
St Peters, United States Planet Fitness Full timeBenefits: Flexible schedule Free uniforms Training & development he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests,...
-
Member Service Representative
1 month ago
St Louis, Missouri, United States Sam's Club Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and promoting Sam's Club products and services.Key ResponsibilitiesProvide member...
-
Patient Service Representative
4 weeks ago
St Peters, United States BJC HealthCare Full timeThe Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position Representative, Endocrinology, Patient, Patient Services, Service, Switchboard Operator, Retail, Healthcare
-
Customer Service Representative
4 weeks ago
St Peters, United States U-Haul Full timeLocation: 3990 N Service Rd, Saint Peters, Missouri 63301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Member Service Representative
7 months ago
St Louis, United States Gateway Metro Credit Union Full timeJob Type Full-time Description A successful Member Service Representative, will build and maintain strong relationships with members and teammates, while completing routine teller transactions as well as receiving and processing memberships, checking/loan applications, and opening new services for members. They will also listen for the opportunity to...
-
Member Service Representative
4 weeks ago
St Paul, United States Blaze Credit Union Full timeDo you have at least three years of experience working in a Financial Institution and are ready to move your career in a new challenging direction? Blaze Credit Union has a great opportunity to join our Member Experience Center (Call Center) helping Members over the phone with their financial needs. This position is responsible for answering incoming...
-
Financial Services Representative II
2 months ago
St. Peters, United States Enterprise Bank and Trust Full timeEnterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re...
-
Storage Customer Service Representative
2 months ago
St Peters, United States U-Haul Full timeLocation: 7440 Mexico Rd, Saint Peters, Missouri 63376 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul...
-
Member Service Representative
3 months ago
St Louis, United States Planet Fitness Full timeBenefits: Health insurance Opportunity for advancement Paid time off he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests,...
-
Member Services Representative
2 months ago
St Cloud, United States Crunch Fitness Full timeDescription The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...
-
Customer Service Representative
3 months ago
St. Peters, United States TEKsystems Full timeOur client, a leading global financial services firm, is looking to add Customer Service Representatives to their O'fallon, MO team. Description: Summary: If you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit for this opportunity. You’ll be the first contact for our customers:...
-
Healthcare Customer Service Representative
3 weeks ago
St Peters, United States Biolife Plasma Services Full timeBy clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Customer Service Representative
6 months ago
St Peters, United States CarShield Full timeCarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal.We are growing fast and looking to add key talent to the team. We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University! We believe in developing our people and...
-
Customer Service Representative
4 weeks ago
Saint Peters, Missouri, United States Midwest Brands Full timeEqual Employment Opportunity EmployerWe are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job SummaryThis is an onboarding-only...
-
Member Service Representative
3 weeks ago
St Clair Shores, United States Michigan Schools and Government Credit Union Full timeFounded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth...
-
Overnight Member Services Representative
4 months ago
St Petersburg, United States Planet Fitness Full timeJob Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of...
-
Retention Representative
4 months ago
St Peters, United States CarShield Full timeVoted a Best Place to Work by Glassdoor and the St. Louis Business Journal, CarShield is an energetic, fast-paced, and growing company looking to add key talent to the team. We are seeking driven, results-oriented people who approach each day with positivity and a "Customer First" mentality and those that thrive in a competitive atmosphere! We offer a...
-
Bilingual Customer Service Representative
4 months ago
St Peters, United States CarShield Full timeCarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal.We are growing fast and looking to add key talent to the team. We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University! We believe in developing our people and...
-
Overnight Member Services Representative
2 months ago
St Cloud, United States Crunch Fitness Full timeDescription The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members &...