Member Service Representative

4 weeks ago


St Louis, United States Gateway Metro Credit Union Full time

Job Type

Full-time

Description

A successful Member Service Representative, will build and maintain strong relationships with members and teammates, while completing routine teller transactions as well as receiving and processing memberships, checking/loan applications, and opening new services for members. They will also listen for the opportunity to suggest/sell new credit union services which will assist members in meeting their financial goals.

Requirements

Position Requirements

  • Maintain member and credit union confidentiality at all times
  • Well-developed interpersonal skills and the ability to effectively communicate, work and interact with others
  • Development and maintenance of various reports used throughout the organization
  • Working knowledge of all credit union products and services, including, but not limited to credit granting criteria, documentation required for each type of loan and the computation of interest rates
  • Operate ITMs and cash recyclers
  • Ability to ask for, begin, and see a loan through to its closing
  • Opening, updating, and closing of all types of accounts
  • Assist peers when needed
  • The ability to evaluate problems and make independent decisions following established credit union policies and procedures
  • Must be enthusiastic, self-motivated and member service oriented
  • Understand and maintain vault policies and procedures
  • Ability to handle a fast-paced environment and multi-task
  • Ability to operate computer applications
  • Answering phone calls and providing expertise when customers call in through our automated system
  • Responsible for maintaining a clean and orderly branch
  • Intermediate mathematical skills required (i.e. calculations, use of decimals to compute ratios and percentages, fractions, etc.)
Candidate Requirements
  • High school diploma or equivalent
  • Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance preferred, but not required
  • Willing to work flexible hours, including Saturdays
  • Must have reliable transportation


  • St Louis, United States Ultimate Staffing Full time

    - Member Services Reps assist customers with drug benefit related questions and all front-line inbound and outbound calls. - Ensure all customers receive an excellent level of customer service. - Follows established procedures, processes and standard Member Services, Member Service, Representative, Customer Service, Healthcare, Staffing, Retail


  • St Paul, United States Spire Credit Unioin Full time

    Do you have at least three years of experience working in a Financial Institution and are ready to move your career in a new challenging direction? Blaze Credit Union has a great opportunity to join our Member Experience Center (Call Center) helping Member Service, Representative, Service, Retail, Banking, Financial


  • St Louis, United States PALM Health Full time

    Why PALM Health?PALM Health is an integrative medicine and wellness center offering a comprehensive range of medical, preventive care, mental health, fitness, nutrition, and spa services designed to improve our members' overall well-being. This is where you come to discover everything you need to attain, regain, and sustain health.Client Service...


  • St Louis, United States PALM Health Full time

    Why PALM Health? PALM Health is an integrative medicine and wellness center offering a comprehensive range of medical, preventive care, mental health, fitness, nutrition, and spa services designed to improve our members' overall well-being. This is where you come to discover everything you need to attain, regain, and sustain health. Client Service...


  • St Louis, United States Mindlance Full time

    Job Title: Financial Service Representative/ CSRLocation: Salt Lake City, UT/ St. Louis, MODuration: 6+ months contractTop Skills:Brokerage Operations experienceCustomer service experienceMicrosoft ProductsStrong Verbal/ written communication SkillsSeries 7 required Job Description:Participate in low to moderately complex initiatives and identify opportunity...


  • St Louis, United States Mindlance Full time

    Job Title: Financial Service Representative/ CSRLocation: Salt Lake City, UT/ St. Louis, MODuration: 6+ months contractTop Skills:Brokerage Operations experienceCustomer service experienceMicrosoft ProductsStrong Verbal/ written communication SkillsSeries 7 required Job Description:Participate in low to moderately complex initiatives and identify opportunity...


  • St. Louis, United States Kennelwood, Inc. Full time

    Guest Service Call Center Representative to be a part of a growing industry leader pet care business. This role will support Kennelwood Pet Resorts through customer service and sales functions as the first point of contact for reservations, customer Guest Service, Call Center, Representative, Customer Service, Guest, Retail


  • St. Louis, United States VEN SOFT LLC Full time

    Client : WellsfargoCustomer Service representative (CSR)Series 7 certification mandatory 3days/week OnsiteCharlotte NC, St Louis MO, Salt Lake UT2+ years experience neededPlease share your resume to


  • St. Louis Park, United States TPI Hospitality Full time

    Part-time, Sundays 7 am-3 pm, Mondays 3-11 pm, $18-19 Guest Service Representative We all matter. We all make a difference. We are TPI. TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 ho Guest Service, Representative, Guest, Service, Retail


  • St Louis, United States Lighthouse for the Blind Full time

    Job DetailsJob Location Trenton - ST LOUIS, MO Position Type Full Time Travel Percentage None Job Shift Day Job Category Customer Service Description If you're seeking a new opportunity to work with an organization focused on future growth, strategy and innovation, look no further! LHB Industries is currently seeking a Customer Service Representative with 1...


  • St Louis, United States AAA Missouri Full time

    Claims Service Representative 2 - ERWith a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.  You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to...


  • St Louis, United States AAA Missouri Full time

    Claims Service Representative 1 - ERIf you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.  You will find...


  • St Louis, United States AAA Missouri Full time

    Claim Service Representative 2- TL SalvYou will support the Auto Claims Operation by providing service pursuant to thepolicy by handling claims of material damage, property and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include investigation,...


  • St Louis, United States Modern Woodmen of America Full time

    The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be comfortable creating financial plans and cross-checking work to ensure complete accuracy of information.About youEntrepreneurial mindsetCommunity orientedCommunication skillsResponsibilitiesWork with current or new...


  • St Louis, United States Modern Woodmen of America Full time

    The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be comfortable creating financial plans and cross-checking work to ensure complete accuracy of information.About youEntrepreneurial mindsetCommunity orientedCommunication skillsResponsibilitiesWork with current or new...


  • St Louis, United States AAA Missouri Full time

    Claims Service Representative 2 - Early ResponseWith a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.  You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional...


  • St Louis, United States AAA Missouri Full time

    Claims Service Representative I - Early ResponseIf you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. ...


  • St Louis, United States Dent Wizard Full time

    Customer Care Representative Customer Service - Call Center Sunset Hills, Missouri Apply Description Dent Wizard International and subsidiary Know-How Systems Global (KHS) are looking for several Customer Care Representatives to join their team. This is a seasonal, full-time hours role onsite in our office in Sunset Hills, Missouri, and we estimate the...


  • St Louis, United States Dent Wizard Full time

    Dent Wizard International and subsidiary Know-How Systems Global (KHS) are looking for several Customer Care Representatives to join their team. This is a seasonal, full-time hours role onsite in our office in Sunset Hills, Missouri, and we estimate the seasonality to run from May through September of 2024.Based at our Know-How Systems office in Sunset...


  • St. Louis, United States Cigna Corporation Full time

    As a Pharmacy Operations Lead Representative, you will be responsible for the distribution of workload and monitoring of workflow for members of their assigned area to ensure assigned work is completed timely and accurately. You will serve as a resou Operations, Representative, Pharmacy, Lead, Pharmacy Technician, Operation, Insurance, Business Services