![Green Bay Packaging](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
Position Overview:
Join Our Team: Customer Service Representative
About Us
At Green Bay Packaging, we take pride in delivering exceptional customer service. As a leading provider of corrugated packaging solutions, weve been serving customers for over 90 years. Our core values include integrity, innovation, and a customer-centric approach.
Responsibilities:- Account Management: Maintain an average load of customer accounts daily, from initial setup to order follow-up through production and shipping.
- Professional Communication: Provide timely and accurate customer communications via telephone, email, and other platforms.
- Cost Estimation: Create manufacturing cost estimates using industry-specific software.
- Quoting: Generate formal quotes for customers.
- Inventory Management: Manage inventory levels based on established parameters.
- Collaboration: Liaise between Sales, Customers, Design, Planning, Production, Quality, and Shipping to meet customer needs.
- High school diploma or equivalent (Associates Degree in Business Administration preferred).
- Minimum 5 years of previous customer service experience (preferably in an industrial setting).
- Strong communication skills (verbal and written).
- Proficiency in Excel, Word, Outlook, PowerPoint.
- Ability to learn industry-specific software
- Attention to detail and organizational skills.
Compensation & Benefits:
Why Choose Green Bay Packaging?
- Competitive salary and benefits package.
- Opportunity to work with a reputable company in the packaging industry.
- Collaborative team environment.
Join us in providing outstanding service to our customers Apply today.
Division Description:Located in Lebanon, OH, at the Cincinnati Division, we blend knowledge and skill with creativity to develop, manufacture and deliver revolutionary industrial and retail corrugated packaging products.
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