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Sales Associate/Front Desk
4 months ago
POSITION:
The purpose of the Sales Associate is to assist the Studio Manager with new membership sales by bringing new members to the studio and booking them into Intros. The Sales Representative also assists with retaining current members. Fitness knowledge or background is not required.
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
Ability to learn and use the MindBody and/or Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional travel may be required.
Ability to work Saturdays
RESPONSIBILITIES:
Assist the Studio Manager with the sales process of lead generation, follow up, and close
Book and confirm intro sessions
Manage the front desk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Ensure studio is clean and tidy
Other duties as assigned
COMPENSATION & PERKS:
Competitive compensation based on experience - up to $18 per hour
Free Stretches
Commission paid on membership and retail sales
Huge opportunities for growth within the studios, including additional sales and management opportunities as we continue to expand
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