Automotive Client Care Specialist
2 weeks ago
Herb Chambers Cadillac of Warwick
is seeking a full-time, self-motivated representative to join our dealership’s Internet Sales Department.
This position will be responsible for handling internet leads, inbound phone calls and customer retention.
Immediate Opening Available
Job Responsibilities:
Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority
Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership
Obtain customer information and keep accurate database
Maintain a dealership standard for response time
Set up sales appointments with customers with the focus that all customers are prospective long-term customers
Handle minor customer complaints and misunderstandings
Must be available to work weekends and holidays
Benefits Include:
Health, Dental, Vision and Life Insurance
401k with company match
Paid time-off
Requirements
- Must have flexible schedule and able to work weekends
- Must be self-motivated and performance driven
- Must be able to attend training
- Proven experience in sales. Auto sales preferred but not required.
- Strong written and verbal communication skills.
- Highly organized with the ability to learn quickly.
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