Bourbon Steak Server

4 weeks ago

Nashville, United States Turnberry Associates Full time

** Bourbon Steak Server**

**Job Category****:** Food & Beverage - Front of the House **Requisition Number****:** BOURB04604 Showing 1 location **Job Details**

**Description**

**About the JW Marriott Nashville:**

The JW Marriott Nashville Hotel offers the ideal location for leisure, business and meeting guests in the heart of downtown Nashville, adjacent to the state-of-the-art Music City Center. The first-to-market JW Marriott property includes 533 guestrooms, inclusive of 37 suites, along with a broad array of amenities. The 33-story hotel features 50,000 square feet of indoor function space, an expansive 10,000 square-foot outdoor pool and lounging deck overlooking the city skyline, as well as a 15,000 square foot event lawn.

Owned and operated by Turnberry, the JW Marriott Nashville is located at 201 8th Ave. South, Nashville, TN. To learn more, visit the official JW Marriott Nashville website at or follow the hotel on social media via , and .

Examples of Duties (includes but is not limited to the following):

* Understand and perform job duties to the expectations of BOURBON STEAK and the restaurant Service, Food, Beverage and Wine manuals

* Perform all side work applicable to assigned station

* Participate in Pre-Shift meetings and learn new menu items

* Welcome all guests and ensure guests receive responsive, professional and gracious service at all times

* Describes dinner features as needed, including menu changes and daily additions

* Assisting the kitchen in expediting the service process in order to maintain the flow of service throughout the dining room

* Describes dinner features as needed (including changes and additions)

* Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have

* Liaise with support staff to ensure communication at all times about wants and needs of guests

* Understand the order taken and any changes in the menu, dietary restrictions, food allergies, etc

* Aware of all upcoming orders and status of tables expecting food

* Always uses position numbers and proper spiels

* Sells and serves food and beverages

* After serving each course, monitors guest for satisfaction

* Oversees table maintenance, coordinates service at the table with fellow team members. Works with Bussers in clearing and re-setting tables

* Works with Bussers in keeping service stations stocked with silverware, glassware, share plates, bread plates, placemats, condiments, sugar, coffee, tea, etc

* Makes sure that the guests check is accurate and presented promptly with a thank you. Ensures that change or charge slip is returned to the guest in a timely manner

* Ensure that all food and products are consistently prepared and served according to the restaurants standards

* Maintain a clean, safe environment all times in the Dining Room and all service stations

* Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests

* Perform additional duties and projects as assigned

Position Requirements:

* Ability to speak, read, write and understand English

* Must be able to read and write to facilitate the communication process

* Requires good communication skills, both verbal and written

* Must possess basic computational ability

* Must possess basic computer skills. Must have complete knowledge of POS system

* Knowledge of the appropriate table settings and service ware

* Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties

* Must have complete knowledge of and use the service guidelines outlined in the Front Server Manual

* Must have complete knowledge of products and specifications that is outlined in the dinner menu matrix and the cuisine, beverage and wine manual

* Professional demeanor appropriate for a luxury environment

Education:

* High school or equivalent education required

Typical Physical / Mental Demands:

* Must be able to stand, walk, sit for prolonged periods of time

* Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis

* Must be able to bend, stoop, crouch

* Must use hands to reach, grasp, handle, pull and push

* Must have good near and far vision

* Must be able to hear, talk, smell

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

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