Customer Service Representative

2 months ago


Houston, United States U-Haul Full time
Location:
20435 Katy Frwy, Katy, Texas 77450 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent


Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

  • Houston, Texas, United States Pilot Freight Service Full time

    **Job Summary:**Pilot Freight Services is seeking a dedicated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our Houston, TX Station, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our logistics operations.**Key Responsibilities:**• Provide...


  • Houston, Texas, United States Service Supply Full time

    Job SummaryThis role is responsible for managing a group of customer Vendor Managed Inventory (VMI) programs and communicating daily with internal and external parties regarding shortages and obstacles. The ideal candidate will facilitate daily Inventory Manager Inquiries and customer inquiries via phone, email, or other correspondence, while growing...


  • Houston, Texas, United States Patient Accounting Service Center, LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our Patient Accounting Service Center, LLC team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare providers, resolving medical...


  • Houston, Texas, United States First Service Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Representative to join our team at First Service Credit Union. As a key member of our customer service team, you will be responsible for providing exceptional service to our members via telephone, email, and other communication channels.Key ResponsibilitiesProvide accurate and...


  • Houston, Texas, United States Patient Accounting Service Center, LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our Patient Accounting Service Center team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and healthcare providers, resolving medical collections and billing inquiries in a timely and...


  • Houston, Texas, United States Patient Accounting Service Center, LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our Patient Accounting Service Center team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and healthcare providers, resolving medical collections and billing inquiries in a timely and...


  • Houston, United States Clayton Services Full time

    Clayton Services is searching for Customer Service Representatives to join thriving companies in the Greater Houston area. The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. Customer Service Duties and Responsibilities: Interacts with customers via telephone, email, online chat,...


  • Houston, Texas, United States HEB Grocery Stores Full time

    Customer Service RepresentativeAt HEB Grocery Stores, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for:Providing excellent customer service by assisting customers with their shopping needsPackaging groceries and assisting customers in transporting their merchandise from the...


  • Houston, Texas, United States Pratt Industries Full time

    Job Title: Customer Service RepresentativeAt Pratt Industries, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service, processing customer orders, and addressing customer inquiries and complaints in a...


  • Houston, United States Clayton Services Full time

    Clayton Services is searching for a Customer Service Representative to join a thriving company in North Houston. The Customer Service Representative will serve as a point of contact for clients, managing inquiries, coordinating services, resolving issues, and ensuring a seamless and satisfactory customer experience.Job Type: Temp-to-HirePay Rate: $15.00 -...


  • houston, United States Clayton Services Full time

    Clayton Services is searching for a Customer Service Representative to join a thriving company in North Houston. The Customer Service Representative will serve as a point of contact for clients, managing inquiries, coordinating services, resolving issues, and ensuring a seamless and satisfactory customer experience.Job Type: Temp-to-HirePay Rate: $15.00 -...


  • Houston, United States Clayton Services Full time

    Clayton Services is searching for a Customer Service Representative to join a thriving company in North Houston. The Customer Service Representative will serve as a point of contact for clients, managing inquiries, coordinating services, resolving issues, and ensuring a seamless and satisfactory customer experience.Job Type: Temp-to-HirePay Rate: $15.00 -...


  • Houston, United States Clayton Services Full time

    Clayton Services is searching for a Customer Service Representative to join a thriving company in North Houston. The Customer Service Representative will serve as a point of contact for clients, managing inquiries, coordinating services, resolving issues, and ensuring a seamless and satisfactory customer experience.Job Type: Temp-to-HirePay Rate: $15.00 -...


  • Houston, Texas, United States CVS Health Full time

    Customer Service RepresentativeAt CVS Health, we're committed to delivering exceptional customer service. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible experience.Key Responsibilities:Assist customers with inquiries, complaints, and requests in a timely and professional manner.Provide...


  • Houston, Texas, United States Frontline Call Center Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Frontline Call Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Job...


  • Houston, Texas, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a dynamic and growing company that values our team members and strives to provide exceptional customer service. As a customer service representative at Domino's Pizza LLC, you will be part of a team that is dedicated to making a difference in the lives of our customers.Job DescriptionWe are seeking a highly motivated and...


  • Houston, United States Patient Accounting Service Center, LLC Full time

    *Position Responsibilities* * Medical Collections * Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts * Gathering information, performing research and resolving customer inquiries * Communicate appropriate options for resolution in a timely manner * Inform customers/patients about services available, and assess...


  • Houston, United States Ultimate Staffing Full time

    Ultimate Staffing is assisting a client in the SW Houston area to find Bilingual Call Center Representatives to join their growing team. Job Information:Temporary-to-hire, In office. Schedule: Monday - Friday 8 am - 5 pm with a rotating Saturday. P Customer Service Representative, Customer Service, Business Operations, Representative, Staffing, Retail


  • Houston, Texas, United States Tower Loan Full time

    {"title": "Customer Service Representative", "description": "**Customer Service Representative Opportunity**At Tower Loan, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and...


  • Houston, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a...