Guest Services Associate-New Store

4 months ago

Hudson, United States Festival Foods Full time

Location : Name:
Hudson

Company Overview:

ABOUT FESTIVAL FOODS:
We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. Youll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.

Job Summary:

Join our team at the new Skogen's Festival Foods grocery store in Hudson, WI opening this November

Store Location: 1616 Crest View Drive, Hudson WI

Join our growing Festival Foods team at our new grocery store in Hudson, WI opening this Fall

We are always eager to connect with talented and enthusiastic individuals to join our grocery store team With a new Festival Foods grocery store opening in Hudson this fall, we have exciting opportunities available for all shifts. If you're passionate about creating a great shopping experience, we'd love to hear from you

Job Description:

Join Our Festival Foods Guest Services Team and Make a Lasting Impression

Are you passionate about customer service and love interacting with people? Our Guest Services team is crucial to providing an exceptional shopping experience, often being the last point of contact for our guests. You'll have the opportunity to leave a positive, lasting impression and keep our guests coming back

If you're looking for a role as a retail sales associate, cashier, or in customer service, we have exciting opportunities for you

Available Customer Service Positions:

  • Cashier (Part Time and Full Time): Provide a helpful experience at checkout, ensuring guests found everything they were looking for, and a smooth and pleasant experience for our guests. Guide guests through the self-checkout process, offering help and ensuring a seamless experience.
  • Bagger (Part-Time): Help guests by bagging their purchases with care and efficiency, making their shopping experience convenient.
  • Guest Service Desk (Part-Time and Full-Time Openings): Assist guests with inquiries, returns, and any special requests, ensuring they leave satisfied.
  • Guest Service Representative (Part-Time and Full-Time Openings): Provide excellent customer service, handling various guest needs, supporting cashiers with questions and requests, and making guests feel valued.
  • Click N Go Online Shopper (Part Time): Shop for guests' online orders with precision, ensuring they receive exactly what they need.
  • Click N Go Lead Online Shopper (Full Time): Lead the Click N Go online ordering experience for guests. Shop for guests' online orders with precision, ensuring they receive exactly what they need.
  • Cart Runner (Full Time and Part Time): Keep the parking lot organized by collecting carts and assisting guests with loading their purchases as needed.
  • Guest Service Assistant Manager (Full Time): Support Guest Service Manager in leading and supporting the guest services team, ensuring exceptional service and smooth operations.
  • Bookkeeper (Part Time)

Why Join Our Customer Service Team?

  • Customer Interaction: Enjoy engaging with guests and making their shopping experience memorable.
  • Dynamic Environment: Stay busy in a role that keeps you involved in the customer experience.
  • Team Collaboration: Work with a supportive team that values your contributions and dedication.

If you're ready to make a great lasting impression and be part of a team that values customer service, apply today and join our Guest Services team

#KIM

Benefits Overview:
WHY YOU'LL LOVE IT HERE:
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household. Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays. Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility. Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs. Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety. Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, were proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates free ownership in the company and an opportunity to share in Festivals growth and success. Associates are given shares based on their years of service and earnings.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

Address:
1616 Crest View Drive

City:
Hudson

State:
WI

Postal Code:
54016

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