PT Customer Service Leader

3 weeks ago

Henderson, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 406761_external_USA-NC-Henderson
Address: USA-NC-Henderson-1419 E Andrews Ave
Store Code: Store 01660 Front End (7228115)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • Sales and Customer Experience Leader

    3 weeks ago

    Henderson, United States Spectrum Full time

    Job OverviewWe are seeking an experienced Sales and Customer Experience Leader to join our team at Spectrum, a leading provider of telecommunications services in the United States.Salary and BenefitsThe estimated salary for this position is $65,000 - $90,000 per year, based on industry standards and market conditions. Our comprehensive benefits package...

  • Call Center/Customer Service Representative

    2 days ago

    Henderson, United States Johnson Service Group Full time

    Job DescriptionJob DescriptionJSG is seeking a Customer Service Representative for Henderson, Nevada.This is an On-site position.  3+ months, long term temp position.Salary: $20.00- $22.00 per hour Bilingual; English/Spanish, required.This is an excellent opportunity to work for an established and growing financial institution. In this role, you will be...

  • Customer Service Representative

    2 weeks ago

    Henderson, Nevada, United States Johnson Service Group Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team in Henderson, Nevada.This is an on-site position with a salary range of $20.00-$22.00 per hour and requires bilingual proficiency in English/Spanish.About the RoleIn this role, you will be the initial point of contact for inbound phone calls, assisting customers by...

  • Customer Service Associate

    2 weeks ago

    Henderson, Nevada, United States Johnson Service Group Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team in Henderson, Nevada.This is an excellent opportunity to work with a leading financial institution, providing top-notch customer service and support.

  • Practice Leader

    2 weeks ago

    Henderson, Nevada, United States Serenity Healthcare Full time

    **Revolutionizing Healthcare:**Serenity Healthcare is a leader in the field of healthcare technology, using advanced medical devices to help patients take back their lives.**Job Description:**We are seeking a Practice Leader - Healthcare Services to join our team in Henderson. As a Practice Leader, you will be responsible for owning the metrics that allow...

  • Delivery Associate

    2 months ago

    Henderson, United States Customer First Logistics LLC Full time

    Customer First Logistics is a contracted Amazon Delivery Service Partner proudly serving the Las Vegas valley. We are looking for Delivery Driver Associates to join our growing team! As the face of our company, it will be your job to consistently exceed customer expectations by making sure all orders are delivered with a smile, on time, safely, and to the...

  • Customer Service Representative

    1 week ago

    Henderson, United States TEKsystems Full time

    Job DescriptionJob DescriptionJob Summary: We are seeking a detail-oriented and professional Customer Support Specialist to join our team on a 6-month contract onsite in the Las Vegas Area. In this role, you will be responsible for resolving customer support tickets, ensuring an exceptional customer experience. This position requires professionalism,...

  • Customer Service Representative

    3 weeks ago

    Henderson, United States Johnson Service Group (IL) Full time

    JSG is seeking a Customer Service Representative for Henderson, Nevada. This is an On-site position Salary: $20.00- $22.00 per hour Bilingual; English/ Spanish, required. This is an excellent opportunity to work for an established and growing financi Customer Service, Customer Service Representative, Spanish, Bilingual, Representative, Retail, Staffing

  • Travel Physical Therapist

    16 hours ago

    Henderson, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with National Staffing Solutions to find a qualified Physical Therapist (PT) in Henderson, North Carolina, 27536!Pay Information$1,448 to $1,672 per weekAbout The PositionDetails of the PT opening in Henderson, NC:Anticipated Start Date: 01/06/2025Anticipated Pay Range: $1447.88 - $1672.13Anticipated Duration of Assignment: 13...

  • Protection Services Leader

    1 week ago

    Henderson, United States Ellis Entertainment LLC Full time

    Job DescriptionThe Protection Services Leader at Ellis Entertainment LLC is responsible for leading and coordinating the security operations, supervising personnel, and ensuring the protection of all employees, patrons, and facilities.Duties and ResponsibilitiesDevelop and implement security policies and procedures, ensuring compliance with laws and...

  • PT Pharmacist

    6 months ago

    Henderson, United States Food Lion Full time

    A great career opportunity Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When...

  • Customer Service Rep/Content Moderator

    4 weeks ago

    Henderson, United States TEKsystems Full time

    Job DescriptionJob Description**Job Title:** Customer Support Representative/Content Moderator**Location:** Las Vegas, 89120**Job Description:**As a Customer Support Representative, you will respond to customer inquiries via phone, email, and chat, investigate potential fraud, moderate user-generated content, and troubleshoot various issues to ensure...

  • Customer Service Rep/Content Moderator

    4 days ago

    Henderson, United States TEKsystems Full time

    Job DescriptionJob Description**Job Title:** Customer Support Representative/Content Moderator**Location:** Las Vegas, 89120**Job Description:**As a Customer Support Representative, you will respond to customer inquiries via phone, email, and chat, investigate potential fraud, moderate user-generated content, and troubleshoot various issues to ensure...

  • Collections Servicing Representative

    2 days ago

    Henderson, United States Johnson Service Group Full time

    Job DescriptionJob Description Johnson Service Group (JSG)  is seeking a Collections Servicing Representative (Bi-lingual Spanish) Henderson, Nevada Salary- $20-$23.00 per hourThis is an onsite positionBilingual Spanish a plusJob SummaryResolving delinquency on automobile loans,Negotiating payment arrangements.May skip trace to locate customer or unit and...

  • Auto Loan Collections Servicing Representative

    2 days ago

    Henderson, United States Johnson Service Group Full time

    Job DescriptionJob DescriptionJohnson Service Group (JSG)  is seeking an Auto Loan Collections Servicing Representative (Bi-lingual Spanish) Henderson, Nevada Salary- $20-$23.00 per hourThis is an onsite positionBilingual Spanish a plus3+ months, long-term temporary position.Job SummaryResolving delinquency on automobile loans,Negotiating payment...

  • PT Sales Associate Cashier

    6 months ago

    Henderson, United States Food Lion Full time

    A great career opportunity Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When...

  • Physical Therapist

    13 hours ago

    Henderson, United States SimplyApply Full time

    Our Company:Adoration Home Health and HospiceOverview:Physical Therapist - Home HealthAre you interested in a PRN (as needed) opportunity as a Physical Therapist? Adoration Home Health Care is seeking an experienced, compassionate, and committed PT to join our team in Tennessee! This role offers a flexible schedule and the chance to expand your therapy...

  • Physical Therapist

    1 month ago

    Henderson, United States Adoration Home Health and Hospice Full time

    Our Company:Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Adoration Home Health and HospiceOverview:Physical Therapist – Home HealthAre you interested in a PRN (as needed) opportunity as a Physical Therapist? Adoration Home Health Care is seeking an experienced,...

  • Air Conditioning Technician Leader

    3 weeks ago

    Henderson, Nevada, United States Bishop Air Service Full time

    About the RoleBishop Air Service has been proudly serving the Las Vegas and Henderson areas since 1992, providing a complete range of residential and commercial HVAC services. We are committed to upholding the highest standards of excellence in the HVAC industry.This position offers an excellent opportunity for experienced professionals looking for a...

  • Travel Physical Therapist

    15 hours ago

    Henderson, United States Anders Group Full time

    Physical Therapist (PT) Location: Henderson , NC Start Date: 01/20/2025 Shift: 5x8 Days Setting: Please contact for Setting details Apply online or contact us ASAP for more information on this great opportunity! Join Anders Group, a top-rated healthcare staffing agency, for an exciting Travel Physical Therapist (PT) job in Henderson NC . 2+ years...