Director, Field Performance

3 weeks ago

Milford, United States Franchise World Headquarters, LLC Full time
Director, Field Performance (Manitoba, Northeastern Ontario, Saskatchewan) Virtual Req #1285 Tuesday, April 23, 2024

Director of Field Performance

Region: Manitoba, Northeastern Ontario, Saskatchewan

Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.

Why Join Us?

At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:

We have an exciting opportunity to support our Canadian team as a Director of Field Performance. The Director of Field Performance will lead and set goals for a team of 7-8 Managers, Franchise Performance. Managing a book of business of 400-500 restaurants. In addition to the responsibilities outlined in assigned territory, coach Subway franchise owners on increasing sales and profitability and thereby enabling them to grow their portfolio. Works with senior leadership team to define the group's strategic objectives; translates the group's objectives into centralized operational priorities and plan. Partners with Business Unit leaders and operational teams to define necessary budget, resourcing and logistics management needed to effectively support planned restaurant openings, projected sales, and new product/innovation implementations. Leads resourcing and planning coordination across operations support, shared services (e.g., franchise sales, leasing, construction, and equipment/design) and each of the Brand operations teams to ensure alignment and operational support for the franchisees.

If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.

Responsibilities include but are not limited to:

Building Sales & Profits

  • Ensures Managers, Franchise Performance are imparting SOPs guidance and education during Restaurant Visits: through shadowing, training, and demonstration, leads team to support SUBWAY restaurants using the PBE model.
  • Reads and reviews monthly evaluations performed by the Managers, Franchise Performance to ensure they are consistently documenting adherence to Company standards, improvements made, areas of opportunity, direction on how to improve and goal setting.
  • Coaches and trains the team to effectively evaluate how the restaurant is performing compared to SUBWAY policies and procedures, analyze sales, and cost data and provide specific customized direction to improve in these areas. Drive single unit sales, multi-unit sales and development plans to ensure company goals are met.
  • Lead meetings with their team to help prioritize opportunities and continued advancement in the organization.
  • Train and mentor other field team members in different territories outside their own.
  • Fully understand the current business climate of the hospitality and QSR industry and ability to adapt to new initiatives.
  • Reviews marketing plans and tracking performance of team. Oversees training programs within the territory to strengthen operations.

Building Relationships

  • Develop productive working relationships with franchisees, territory team members, HQ employees, other RMPs and Territory Directors.
  • Coach and counsel franchisees & MUO's to reach individual store and territory goals. Train franchisees, managers, and store employees regarding Company goals and initiatives.
  • Build Territory Relations and franchisee's overall rating of performance for both the Franchisee Business Partner and territory by communicating with franchisees via voicemail, e-mail, territory meetings, individual franchise meetings and written communications. Assist Territory Director and FWH staff, as needed.
  • Attends local SFAFT events and additional business meetings as needed.

Building Team

  • Manages a team of Managers, Franchise Performance by giving on going guidance and support, continuous feedback, and one-on-one job training.
  • Assist in reaching territory goals by guiding each Managers, Franchise Performance to effectively influence in their assigned area including but not limited to store operations, store profitability, sales building, and marketing.
  • Completes related HR duties as assigned including employee development, performance evaluations, performance plans, corrective action and interviewing new hire candidates with Territory Operations Manager as needed.
  • They will also onboard new hires as well as oversee their training in the field.

Self-Development

  • Applies designated training programs to develop new skills.
  • Participates in all scheduled training classes, including on-line Sonexis training, be available to travel to training sessions in Shelton, field meetings, conventions, and staff meetings as well as other company territories.

Qualifications:

  • Bachelor's degree in business administration, Hospitality Management.
  • 5 Years of overall experience required to be successful in this position.
  • 5 Years of experience required to successfully manage staff.
  • English required.
  • Excellent written and oral communication.
  • Ability to problem solve on a large scale with a regional area of restaurants.
  • High level skillset with the ability to identify potential profit wins and losses through business reviews.
  • Must be able to adapt to different situations and personalities, while maintaining a degree of personal integrity and time management with a sense of urgency.
  • Must have mastered the skills necessary to provide influential direction on a large scale to franchisees to help reach their goals and align with brand standards.
  • Lead generation, CRM, and sales systems leadership.

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Other details
  • Job Family Field Operations
  • Pay Type Salary
  • Employment Indicator Regular
  • Travel Required Yes
  • Required Education Bachelor's Degree
Apply Now Share this job:

  • Automotive Regional Performance Director

    2 weeks ago

    Milford, United States HERTRICH Family of Automobile Dealerships Full time

    **AUTOMOTIVE REGIONAL PERFORMANCE DIRECTOR** Are you a proven executive level, multi-location dealership manager or a Chief Operating Officer for a small dealership group looking for the opportunity to make a larger impact? Would you like to be part of an environment where team members are our most valuable resource and growth is encouraged through...

  • Automotive Regional Performance Director

    3 weeks ago

    Milford, United States HERTRICH Family of Automobile Dealerships Full time

    Job DescriptionJob DescriptionAUTOMOTIVE REGIONAL PERFORMANCE DIRECTORAre you a proven executive level, multi-location dealership manager or a Chief Operating Officer for a small dealership group looking for the opportunity to make a larger impact? Would you like to be part of an environment where team members are our most valuable resource and growth is...

  • Automotive Regional Performance Director

    2 weeks ago

    Milford, United States The Hertrich Family of Automobile Dealerships Full time

    AUTOMOTIVE REGIONAL PERFORMANCE DIRECTOR Are you a proven executive level, multi-location dealership manager or a Chief Operating Officer for a small dealership group looking for the opportunity to make a larger impact? Would you like to be part of an environment where team members are our most valuable resource and growth is encouraged through...

  • Field Installation Manager

    4 weeks ago

    Milford, United States Wren Kitchens Us Full time

    About The CompanyAt Wren Kitchens we offer affordable luxury kitchens, proudly manufactured in the USA. We are more than just a kitchen manufacturer; we know that the kitchen is the heart of the home, where families gather, meals are shared, and memories are made. Our unprecedented growth in the USA means that we are actively seeking outstanding individuals...

  • Assistant Director

    6 days ago

    Milford, United States Kinder Care Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. We pave the way for their lifelong learning...

  • Field Installation Manager

    4 weeks ago

    Milford, United States Wren Kitchens Us Full time

    About The Company At Wren Kitchens we offer affordable luxury kitchens, proudly manufactured in the USA. We are more than just a kitchen manufacturer; we know that the kitchen is the heart of the home, where families gather, meals are shared, and memories are made. Our unprecedented growth in the USA means that we are actively seeking outstanding...

  • Director, Marketing

    7 hours ago

    Milford, United States Genesis Healthcare Services Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Genesis Healthcare Director, Marketing & Admissions in Milford , New Hampshire Healthcare is evolving. Patients and their families expect more from healthcare...

  • Life Enrichment Director

    4 days ago

    Milford, United States Medilodge of Milford Full time

    MediLodge of Milford 555 Highland Ave Milford, MI 48381, USA Description MediLodge is proud to have received the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association! Are you looking for a rewarding career and a stable company to call home? MediLodge of Milford offers you a rewarding experience to work with other warm-hearted...

  • Life Enrichment Director

    4 weeks ago

    Milford, United States Milford Opco LLC Full time

    Job DescriptionJob DescriptionLife Enrichment Director – ActivitiesMediLodge is proud to have received the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association!Are you looking for a rewarding career and a stable company to call home? MediLodge of Milford offers you a rewarding experience to work with other warm-hearted team...

  • Life Enrichment Director

    3 weeks ago

    Milford, United States Milford Opco LLC Full time

    Job DescriptionJob DescriptionLife Enrichment Director – ActivitiesMediLodge is proud to have received the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association!Are you looking for a rewarding career and a stable company to call home? MediLodge of Milford offers you a rewarding experience to work with other warm-hearted team...

  • Director of Social Services

    3 weeks ago

    Milford, United States Milford Healthcare and Rehabilitation Full time

    **Position Summary**: Director of Social Services requires demonstrated professional knowledge and skills necessary to plan, organize, and develop support services for our current residents and their families; the ability to establish and maintain effective professional working relationships with residents, families, and staff; knowledge of the inquiry and...

  • Director of Operations

    4 weeks ago

    Milford, United States Melink Solar LLC Full time

    Job Description Job Description Job Description – Director of Operations, Melink Solar Job Summary: Melink Solar is seeking a dynamic and experienced Director of Operations to oversee all aspects of its operations. The Director of Operations will play a pivotal role in driving the company's growth strategy, ensuring operational efficiency, implementing new...

  • Finance Director

    2 months ago

    Milford, United States TOWN OF MILFORD Full time

    The Town of Milford (population 17,000) is seeking a qualified applicant to fill the position of Finance Director. This is a highly responsible professional position with varied and complex administrative, accounting, and managerial duties. The Finance Director reports to the Town Administrator. The position requires the ability to exercise mature judgment...

  • Finance Director

    3 weeks ago

    Milford, United States TOWN OF MILFORD Full time

    The Town of Milford (population 17,000) is seeking a qualified applicant to fill the position of Finance Director. This is a highly responsible professional position with varied and complex administrative, accounting, and managerial duties. The Finance Director reports to the Town Administrator. The position requires the ability to exercise mature judgment...

  • Resident Engagement Director

    3 days ago

    Milford, United States MVP Recruitment, LLC Full time

    Job DescriptionJob DescriptionJob Title: Resident Engagement Director (Activities Director)Location: Milford, MAReferral Reward: $500 - Who do you know?About the organization:A locally owned senior living and retirement organization that has been in business for over 50 years! This opportunity is with a new, state-of-the-art retirement community that offers...

  • Director of Operations

    4 weeks ago

    Milford, United States Melink Solar LLC Full time

    Job DescriptionJob DescriptionJob Description –Director of Operations, Melink SolarJob Summary:Melink Solar is seeking a dynamic and experienced Director of Operations to oversee all aspects of its operations. The Director of Operations will play a pivotal role in driving the company's growth strategy, ensuring operational efficiency, implementing new...

  • Director of Operations

    3 weeks ago

    Milford, United States Melink Solar LLC Full time

    Job DescriptionJob DescriptionJob Description –Director of Operations, Melink SolarJob Summary:Melink Solar is seeking a dynamic and experienced Director of Operations to oversee all aspects of its operations. The Director of Operations will play a pivotal role in driving the company's growth strategy, ensuring operational efficiency, implementing new...

  • Assistant Director

    5 days ago

    Milford, United States The Learning Experience #144 Full time

    **Benefits**: - 401(k) matching - Competitive salary - Dental insurance - Employee discounts - Flexible schedule - Free uniforms - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance **Assistant Directors** at The Learning Experience influence the growth and development of both children and teachers....

  • Dementia Care Director

    7 days ago

    Milford, United States Ledgewood Bay Full time

    **_Inspiring Success, Creating Community_** **Memory Care Director - Avita Program Job Summary** - The Memory Care Director will orchestrate engagements that foster purpose, spark joy, create community, and enhance the well-being of all our residents. This position will lead a team of associates, provide ongoing training and be the onsite expert for all...

  • Lifestyle (Program/Activities) Director

    4 weeks ago

    Milford, United States Maplewood at Orange LLC Full time

    Lifestyle (Program/Activities) Director Maplewood Senior Living, an innovative, New England based premier senior living provider, strives to inspire our associates to learn, develop, and succeed. As we continue to grow, we are seeking a Lifestyle Director to become part of our leadership team.  Recently renovated and refreshed, Maplewood at Weston offers...