Customer Service Representative II

1 day ago


Baltimore, United States Maryland Staffing Full time

Customer Service Representative Ii We are looking for an experienced Customer Service Representative II to join our team in Baltimore, Maryland. This is a long-term contract position that requires exceptional communication and organizational skills to assist customers effectively. The role involves interacting with the public, reviewing documentation, and ensuring compliance with policies and procedures related to vehicle impoundment and disposal. Responsibilities: Provide clear guidance to customers on required procedures and documentation for vehicle release, auction, or disposal. Explain impoundment policies, including fees, restrictions, and the impact on vehicle registration and tags. Examine official forms, such as police reports and towing receipts, to ensure accuracy and completeness. Verify the authenticity and validity of customer documents, including vehicle registration, driver's licenses, and insurance coverage. Determine appropriate steps for vehicle release or disposal based on specific circumstances, such as legal violations or abandonment. Access Department of Motor Vehicle databases to check for liens or outstanding violations associated with impounded vehicles. Schedule and coordinate administrative hearings to address disputes regarding vehicle impoundments. Maintain accurate electronic records and perform filing tasks to ensure organized documentation. Deliver superior customer service by addressing inquiries and resolving issues promptly. Execute additional duties as required to support operations. Requirements: Previous experience in customer service or a related field is preferred. Proficiency in Office applications for documentation and record-keeping. Strong skills in indexing and filing to manage electronic and physical records effectively. Ability to analyze and interpret official documents and customer-provided information. Excellent communication skills to interact professionally with customers and resolve disputes. Familiarity with Department of Motor Vehicle systems and procedures is a plus. Attention to detail and organizational skills to ensure compliance with policies and regulations. Commitment to delivering exceptional service in a fast-paced environment.



  • Baltimore, United States Mr Appliance Full time

    Future Opening: Customer Service Representative We at Mr. Appliance of Owings Mills are looking for qualified professionals to join our team. As a highly rated appliance repair franchise in the Baltimore and surrounding areas, we frequently have job openings for technicians, managers, and support personnel. Our franchise offers competitive compensation...


  • Baltimore, United States Corebridge Financial Full time

    Customer Service Representative II, Institutional Markets 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Pay found in job post Retrieved from the description. Base pay range $30.00/hr - $35.00/hr Who We Are At Corebridge Financial, we believe action is everything. Thats why every day we partner with...


  • Baltimore, MD, United States Corebridge Financial Full time

    Customer Service Representative II, Institutional Markets 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Pay found in job post Retrieved from the description. Base pay range $30.00/hr - $35.00/hr Who We Are At Corebridge Financial, we believe action is everything. Thats why every day we partner with...


  • Baltimore, MD, United States Corebridge Financial Full time

    Customer Service Representative II, Institutional Markets 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Pay found in job post Retrieved from the description. Base pay range $30.00/hr - $35.00/hr Who We Are At Corebridge Financial, we believe action is everything. Thats why every day we partner with...


  • Baltimore, MD, United States Corebridge Financial Full time

    Customer Service Representative II, Institutional Markets 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Pay found in job post Retrieved from the description. Base pay range $30.00/hr - $35.00/hr Who We Are At Corebridge Financial, we believe action is everything. Thats why every day we partner with...


  • Baltimore, MD, United States Corebridge Financial Full time

    Customer Service Representative II, Institutional Markets 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Pay found in job post Retrieved from the description. Base pay range $30.00/hr - $35.00/hr Who We Are At Corebridge Financial, we believe action is everything. Thats why every day we partner with...


  • Baltimore, MD, United States Corebridge Financial Full time

    Customer Service Representative II, Institutional Markets 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Pay found in job post Retrieved from the description. Base pay range $30.00/hr - $35.00/hr Who We Are At Corebridge Financial, we believe action is everything. Thats why every day we partner with...


  • Baltimore, MD, United States Corebridge Financial Full time

    Customer Service Representative II, Institutional Markets 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Pay found in job post Retrieved from the description. Base pay range $30.00/hr - $35.00/hr Who We Are At Corebridge Financial, we believe action is everything. Thats why every day we partner with...


  • Baltimore, MD, United States Corebridge Financial Full time

    Customer Service Representative II, Institutional Markets 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Pay found in job post Retrieved from the description. Base pay range $30.00/hr - $35.00/hr Who We Are At Corebridge Financial, we believe action is everything. Thats why every day we partner with...


  • Baltimore, MD, United States Corebridge Financial Full time

    Customer Service Representative II, Institutional Markets 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Pay found in job post Retrieved from the description. Base pay range $30.00/hr - $35.00/hr Who We Are At Corebridge Financial, we believe action is everything. Thats why every day we partner with...