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Library Assistant I Brooklyn
3 months ago
August 19, 2024
Library Assistant I
Brooklyn Branch
You belong at JDL Our organization is dedicated to our diversity journey and believes we should strive to create an open and safe space full of respect where everyone can bring their whole selves to work every day.
As a Library Assistant I (LAI) you will support the Manager to serve the needs of a diverse community and provide superior customer service to patrons and coworkers.
To thrive in this role you must be flexible and radiate positivity as you work with the JDL team to promote the service-minded culture and vision of JDL.
Every day you will interact with patrons in varying ways. This will require professionalism, patience, and a solid understanding of JDL policies and procedures. A successful Library Assistant I (LAI) will have strong technology skills as well as an enthusiasm for serving the community.
In conversations with patrons and coworkers the Library Assistant I (LAI) is expected to be JDL's biggest advocate. We are seeking someone that uses customer service talents to build relationships with patrons and the community. Someone that has taken the initiative, and used good time management skills to support their coworkers. Someone with problem solving aptitudes and the ability to take direction and lead with optimism.
The benefits for this position include sick, vacation, personal business, and holiday time. In addition, JDL has an excellent Employee Assistance Program as well as tax deferred savings plan and voluntary insurances available.
Cover letter is not required but appreciated.
One year of some college/trade work is also desired.
Job Number: 24-026
Hours/Week 25
Hourly Rate: 15.87
Closing date: August 28, 2024
EOE
Requirements
- High School Diploma or (GED) plus some college course work
- 1 year of similar job experience (customer service)
- 1 year business/office experience
- Basic computer knowledge
Physical Requirements
Ability to stand, sit, bend, twist, stoop, reach and grasp, walk, push, pull or lift materials or equipment weighing 15 pounds or more, manually manipulate computer keyboard, mouse and scanner etc.
Additional Requirements
Ability to read and write, type and operate standard computer software, perform basic mathematical computations, communicate effectively, work a determined schedule including evenings and weekends, take and follow direction, work well with patrons, coworkers and management, organize work successfully, maintain confidentiality, give attention to detail, maintain, a positive customer service attitude (internal and external), meet deadlines, work independently and perform, multiple tasks simultaneously.
