Automation Engineer

1 month ago

Buffalo, United States Computer Task Group Full time

Description:

CTG is seeing an Automation Engineer (Application Packager) to assist our client

Duration: 12 months, with potential for extension or hire

Location: Buffalo, NY

This role offers a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for in-person collaboration at the client's Buffalo, NY Tech Hub.

Overview:

In this role, you will be part of the team responsible for the automation of software installations to all endpoints throughout the bank. This includes Laptops, Desktops, Tablets, Servers and Virtual devices as well as the Operating Systems used in the environment. Through standardized methods and tools, this team provides a stable endpoint environment for users applications.

The ideal candidate will bring an understanding of basic Software Automation processes and techniques as well as an ability to facilitate effective communication and collaboration with other internal technical teams. Knowledge of the following automaton tools and Operating Systems are mandatory:

  • Microsoft SCCM as it pertains to software delivery and monitoring
  • Installshield, Powershell, PSAppDeploy Toolkit (PSADT)
  • Microsoft Windows 10 & Windows 11 as well as Microsoft Windows Server.
  • Other tools such as Intune and VB Script are highly beneficial.
  • Knowledge of MAC OS is a plus.

Cool things you will be directly involved with:

  • Assisting the Packaging Team with developing processes as we move towards Microsoft Intune.
  • Helping to create a remediation process for application vulnerabilities.
  • Working to help further automate the Packaging processes.
  • Opportunity to help out with packaging for our MAC OS environment.

Primary Responsibilities:

  • Monitor Jira board for packaging requests.
  • Evaluate the requirements of the packaging request to make sure they are complete.
  • Smoke test the application and evaluate the best method for packaging.
  • Complete packaging process by automating the installation including testing through our SCCM delivery tool, to prepare the application for UAT.
  • Provide technical assistance to the client Desktop Engineering Team on application packaging and delivery.
  • Provide high-level support for SCCM Operations to assist them with failed deployments or installations.
  • Routine collaboration with other client Bank internal technical teams responsible for the configuration, security, maintenance, and support of the Desktop Environment.
  • Produce and maintain packaging standards, knowledge base, operating procedures, guidelines and system documentation.
  • Build automation into daily processes to improve the ease of doing business.
  • Perform moderate to complex system administration tasks across supported technology.

Education and Experience Required:

  • 5+ years relevant experience with Windows environment (Mac OS a plus)
  • Experience with software automation techniques, scripting, and operating systems.
  • A good working knowledge of how applications interact with the Operating System.
  • Strong collaboration with technology partners.
  • A team player mindset with an ability to thrive and effectively communicate in a fast-paced environment.
  • Strong ability to work independently as well as within a team environment.
  • Familiar with enterprise desktop solutions using industry standard tools, for example Microsoft SCCM / Intune, JAMF Pro, or other applicable products.
  • Demonstrated sound attention to detail.
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Excellent problem-solving and multitasking skills

Education and Experience Preferred:

  • Experience managing and implementing projects of a medium to large scale.
  • Experience with Jira and Service Now
  • Experience scripting with PowerShell
  • 5+ years in a medium to large enterprise IT environment

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at anisha.muralidhar@ctg.com. Kindly forward this to any other interested partiesthank you

About Us:

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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