Patient Service Representative

1 month ago


Mansfield, United States Solis Mammography Full time

Patient Service Representative Looking to elevate your career? Join us Work Location: 3141 E Broad St. Ste 331 Mansfield, TX 76063 Work Hours: Full-Time, 40 hours weekly, Tuesday-Friday (10 hour shifts), 7am-6pm at least one Saturday per month 8am-12pm Department Highlights: 2 techs 2 PSRs- busy, upbeat, fast paced environment. Fast paced, high volume screening and bone density center. Focus on exceptional, efficient patient experience- patients expect this. Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred Basic knowledge of cash handling; Basic knowledge of medical terminology, preferred; Ability to read, write, and comprehend simple instructions and short correspondence; Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions; Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time; Experience using Microsoft Office Suite: knowledge of RIS software preferred A Day in the Life of a Patient Service Representative: Provide services and support for the following areas: Understands, promotes and demonstrates the Solis Way Greet patients in a professional and friendly manner; Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information; Explain forms to patients and assist with form completion, via paper or tablet, as necessary; Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality; Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary; Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary; Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests; Schedule and reschedule patients as necessary; Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report; Participate in front office training to stay abreast of front office policy and procedures Why Solis Mammography? A Great Place to Work for the third year in a row Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.



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