Patient Service Representative
4 weeks ago
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Envision Radiology. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients, ensuring a seamless and efficient experience from check-in to check-out.
Key Responsibilities- Answer inbound calls and provide a warm and welcoming greeting to all patients and providers
- Check scheduled patients in and out, ensuring proper documentation is received from the patient
- Collect co-pays, co-insurance, and deductible if necessary
- Listen and resolve patient, provider, and customer complaints, communicating with the PSR Lead and/or Area Manager as needed
- Ensure accurate data entry for patient registration
- Assist with medical records as needed
- Manage eRIS Center workflow, including daily schedule, billing complete, priors grid, delinquent exams, waitlist, report delivery queues, and collection of TOS
- Stay abreast of known carrier-related issues and identify carrier-specific concerns
- Monitor schedule and ensure all data, attachments, history, etc. have been completed before the exam is finished
- Facilitate no-show appointments, calling patients, cancelling, and rescheduling as needed
- Reschedule and cancel appointments as directed, receiving incoming and outgoing calls to patients
- Monitor the waiting room to avoid extended wait times and assist patients as needed
- Request orders and process new/same-day requests
- Request patients complete a satisfaction survey after their exam
- One plus year of experience providing exceptional customer service in a healthcare environment
- Detail-oriented, self-motivated, a problem solver, and a team player
- Ability to navigate multiple computer screens and browsers quickly and accurately
- Ability to excel in a fast-paced team environment
- Ability to continuously exceed company and customer expectations
- Strong communication skills and professional demeanor
- Minimum of High School diploma or equivalent (GED)
- Health Benefits: Medical/Dental/Vision/Life Insurance
- Company Matched 401k Plan
- Employee Stock Ownership Plan
- Paid Time Off + Paid Holidays
- Employee Assistance Program
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Patient Service Representative
4 weeks ago
Mansfield, Texas, United States Solis Mammography Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Solis Mammography. As a key member of our front office team, you will be responsible for providing exceptional patient service and support in a fast-paced and dynamic environment.Key ResponsibilitiesRegister patients accurately and...
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Patient Service Representative
4 weeks ago
Mansfield, Texas, United States Solis Mammography Full timeAbout the Role:As a Patient Service Representative at Solis Mammography, you will play a vital role in delivering exceptional patient experiences. Your primary responsibility will be to provide top-notch support to our patients, ensuring their comfort and satisfaction throughout their visit.Key Responsibilities:Register patients accurately and efficiently,...
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Patient Access Representative
4 weeks ago
Mansfield, Texas, United States Methodist Health System Full timeJob Summary:As a Patient Access Representative with Methodist Health System, you will play a vital role in ensuring the smooth registration process for our patients. Your primary responsibility will be to collect accurate demographic, financial, and basic medical information from patients and/or their designees in a timely and professional manner.Key...
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Customer Service Representative
4 weeks ago
Mansfield, Texas, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a...
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Customer Service Representative
4 weeks ago
Mansfield, Texas, United States Andrew Jantz - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, identifying customer needs, and recommending appropriate insurance products and services.Key ResponsibilitiesProvide prompt,...
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Customer Service Representative
3 weeks ago
Mansfield, Texas, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a positive and engaging experienceTaking customer orders using our...
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Customer Service Representative
3 weeks ago
Mansfield, Texas, United States Hurtado Barbecue Full timeWe are seeking a friendly and enthusiastic individual to join our team at Hurtado Barbecue as a Customer Service Representative. In this role, you will be responsible for providing excellent guest service and ensuring a positive experience for our customers.Key Responsibilities:Provide exceptional customer service and respond to guest inquiries in a timely...
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Customer Service Representative
4 weeks ago
Mansfield, Texas, United States Hurtado Barbecue Full timeWe are seeking a friendly and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our serving line, you will be responsible for providing exceptional guest service and ensuring a positive dining experience for our customers. To be successful in this role, you should have previous experience in a customer service...
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Patient Service Specialist
4 weeks ago
Mansfield, Texas, United States Baylor Scott & White Institute for Rehabilitation Full timeJob Title: Patient Service SpecialistBaylor Scott & White Institute for Rehabilitation is seeking a detail-oriented and customer-focused Patient Service Specialist to join our team.Job Summary:This is an entry-level position that requires a strong work ethic and ability to work in a fast-paced environment. The Patient Service Specialist will be responsible...
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Patient Outreach Coordinator
4 weeks ago
Mansfield, Texas, United States Palm Medical Centers Full time{"h1": "Patient Outreach Representative Job Description", "p": "At Palm Medical Centers, we are seeking a highly motivated and organized Patient Outreach Representative to join our team. This role will focus on introducing our practice to the Fort Worth area, marketing and enrolling new members with Medicare, and developing strategic...
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Patient Outreach Coordinator
4 weeks ago
Mansfield, Texas, United States Palm Medical Centers Full timeJob SummaryPalm Medical Centers is seeking a highly motivated Patient Outreach Representative to join our team. As a key member of our outreach team, you will be responsible for introducing our practice to the Fort Worth area, marketing and enrolling new members with Medicare onto our practice, and developing strategic partnerships.Key...
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Patient Service Specialist
4 weeks ago
Mansfield, Texas, United States Baylor Scott & White Institute for Rehabilitation Full timeJob Title: Patient Service Specialist - FloatBaylor Scott & White Institute for Rehabilitation is seeking a detail-oriented and customer-focused Patient Service Specialist to join our team. As a Patient Service Specialist - Float, you will be responsible for providing exceptional patient care and administrative support in a fast-paced environment.Greets...
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Patient Care Coordinator
4 weeks ago
Mansfield, Texas, United States Methodist Health System Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Representative to join our team at Methodist Health System. As a Patient Representative, you will play a vital role in ensuring the highest quality of patient care and staff cooperation.Key ResponsibilitiesMaintain strict confidentiality and handle sensitive patient information with...
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Retail Customer Service Representative
4 weeks ago
Mansfield, Texas, United States Sam's Club Full timeJob Summary:As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. You will be responsible for providing top-notch customer service, answering questions, and resolving issues in a timely and professional manner. Your excellent communication skills and ability to...
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Customer Service Representative
3 weeks ago
Mansfield, Texas, United States Methodist Health System Full timeJob SummaryAs a Financial Counselor at Methodist Health System, you will play a vital role in providing exceptional patient care while ensuring accurate and timely financial information. This highly technical and rewarding position requires collaboration with multidisciplinary team members to provide the best possible care for patients.Key...
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Patient Service Specialist
3 weeks ago
Mansfield, Texas, United States Baylor Scott & White Institute for Rehabilitation Full timeJob Summary:Baylor Scott & White Institute for Rehabilitation is seeking a detail-oriented and customer-focused Patient Service Specialist to join our team. As a Patient Service Specialist, you will be responsible for providing exceptional patient care and administrative support in our outpatient clinics.Key Responsibilities:Greets patients and answers phone...
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Food Service Associate
4 weeks ago
Mansfield, Texas, United States Methodist Health System Full timeJob Summary:As a Food Service Associate at Methodist Mansfield Medical Center, you will play a vital role in providing exceptional patient care and service. You will collaborate with our multidisciplinary team to deliver timely and accurate service while adhering to infection control standards, safety standards, and food handling principles.Key...
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Food Service Associate
3 weeks ago
Mansfield, Texas, United States Methodist Health System Full timeJob Summary:As a Food Service Associate at Methodist Mansfield Medical Center, you will play a vital role in providing exceptional patient care and support. This position requires a high level of collaboration with multidisciplinary team members to ensure timely and accurate service while adhering to infection control standards, safety standards, and food...
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Fitness Club Representative
4 weeks ago
Mansfield, Texas, United States Planet Fitness Full timeJob Title: Member Services RepresentativeJoin our team at Planet Fitness as a Member Services Representative and be part of a dynamic and supportive environment that fosters a Judgement Free Zone for our members. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a clean and welcoming environment, and...
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Customer Development Representative
4 weeks ago
Mansfield, Texas, United States Mouser Electronics Full timeJob Title: Customer Development RepresentativeMouser Electronics is seeking a highly motivated and results-driven Customer Development Representative to join our team. As a key member of our sales team, you will be responsible for driving incremental sales growth within assigned accounts through relationship marketing and identification of new and creative...