Patient Services Associate

2 weeks ago

Bristol, United States MosesWeitzman Health System Full time

**Job Description Summary:** **Job Description:** The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency’s commitment to excellence. They will consistently demonstrate proficient data entry skills, maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned. **ROLE AND RESPONSIBILITIES** Patient experience: + Provide exceptional customer service to all patients, visitors and callers + Oversee the safe, efficient, and comfortable atmosphere of the reception area + Greet patients and other visitors to the agency and assist them as appropriate + Review schedules daily to ensure accuracy and fill appointment opportunities + Schedule and reschedule appointments in accordance with CHC scheduling guidelines + Collect, verify, update and document patient demographics, insurance information and forms + Reconcile patient visits daily Insurance: + Verify active insurance coverage and status and update information as necessary + Collect patient payments, balances and copays + Assist patients with payment plans/sliding fee applications, and ensure applications are up-to-date + Complete end of day reporting and ensure records balance Phones: + Answer, screen, and direct incoming telephone calls and document as needed in electronic health record (EHR) system, per CHC guidelines + Ensure forms are completed and accurate, including assisting patients in completing forms, and scan into EHR per CHC Indexing protocols HIPAA: + Consistently ensure and maintain patient confidentiality Other: + Escalate concerns to site leads/Operations Manager and offer suggestions for improvement + Supports manager in monitoring inventory of supplies for the office + Meet and exceed assigned individual and departmental goals + Other duties and projects as assigned **QUALIFICATIONS** + **Associates degree, medical office or medical assistant degree required** + **Bilingual skills, Spanish speaking, Required** + Exceptional customer service skills + Excellent Verbal and written communication skills + Proven ability to multi task + Problem Solving and critical thinking skills + Excellent organizational skills + Healthcare experience in Medical, Dental, or Behavioral Health preferred + Experience with Microsoft Power Point, Excel, Word, preferred **PHYSICAL REQUIREMENTS/WORK ENVIRONMENT** + **Candidate must be available to work on site in Bristol, CT between 8:00am - 5:00pm Monday - Friday, with flexibility of being remote at times, depending on the needs of the site.** + 1 Saturday a month is also a requirement + Minimal physical effort. Must be able to operate computer and telephone continuously + Regular regional travel as necessary **Community Health Center Company Benefits for Full-Time Employees:** + For Health & Wellness + Medical plans with Health Spending and Flexible Spending Accounts + Health Reimbursement Arrangement Accounts + Dental and Vision Plans + Wellness Incentive Program + Life and Disability Insurance + Voluntary Life, Accident, Critical Illness, Auto, Identity Theft, Pet and Homeowner’s Insurance, Legal Services. + For Financial Success + 403(b) plan with a discretionary company match after 1 year of employment. + For Great Work Life Balance: + Paid time off + Paid Parental Leave + Paid holidays + Employee Assistance Programs + For Professional and Educational Advancement + Tuition Reimbursement _Please note- some of these benefits do not apply to part-time, temporary, or per-diem roles._ **Organization Information:** The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built. **Location:** Community Health Center of Bristol **City:** Bristol **State:** Connecticut **Time Type:** Full time MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Patient Services Associate

    1 month ago

    Bristol, United States MosesWeitzman Health System Full time

    Job Description Summary: The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in...

  • Director, Patient Care Services

    3 weeks ago

    Bristol, Tennessee, United States Surgery Full time

    Director, Patient Care Services (FT) 8a-5p, Surgery - Bristol, TN Job ID: 004DUQBRISTOL REGIONAL MEDICAL CENTERLeadership - Surgery Full-time (scheduled 72 hrs or more per pay period) - DayJob Description SCOPE OF POSITIONThe Director, Patient Care Services is responsible for operations throughout the patient care division of responsibility which may include...

  • Customer Service Associate

    4 weeks ago

    Bristol, United States Ollie's Bargain Outlet, Inc. Full time

    The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance.Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and...

  • patient experience manager

    3 weeks ago

    Bristol, Tennessee, United States Compass Group Full time

    PATIENT EXPERIENCE MANAGER - BRISTOL, TNClick Here to Apply OnlineJob Description Morrison Healthcare Salary: $48-50KOther Forms of Compensation: n/a Schedule: Monday Friday from 8am 5pm Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's...

  • Patient Access Specialist

    1 month ago

    Bristol, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...

  • Patient Access Specialist

    1 month ago

    Bristol, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across...

  • Patient Access Specialist

    4 weeks ago

    Bristol, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across...

  • Patient Access Specialist

    5 days ago

    Bristol, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across...

  • Hospice Patient Volunteer

    1 month ago

    Bristol, United States Constellation Health Services Full time

    Job DescriptionJob DescriptionSalary: $0.00-$0.00Loving heart? Called to serve? Constellation Hospice is looking for volunteers to visit patients who have terminal illnesses.  Make a difference in your community, be part of the hospice team, and have a flexible volunteer schedule. One hour a week can make a big difference to someone nearing the end of...

  • Patient Services Coordinator/Receptionist

    1 month ago

    Bristol, United States Atlantic Vision Partners LLC Full time

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an...

  • Client Service Associate

    3 weeks ago

    Bristol, United States gpac Full time

    Description: We are currently seeking a Client Service Associate to join our dynamic team. In this role, you will play a critical part in managing client accounts and relationships, ensuring seamless communication and service delivery. Responsibilities: Serve as the primary point of contact for assigned clients, addressing their inquiries and requests in a...

  • Patient Care Associate

    4 weeks ago

    Bristol, United States Bristol Health Full time

    Job Summary Come join our Nursing family and be an integral part of our med/surg telemetry team! We offer an extensive onboarding experience with a dedicated Preceptor that includes continuing education, SIM lab, and a dedicated professional development specialist. Our Patient Care Associates (PCA) collaborate with a multidisciplinary team to develop...

  • Patient Service Representative

    3 weeks ago

    Bristol, United States BHMA Internal Medicine Bristol Medical Park Full time

    Patient Service Representative (FT) Internal Med - Bristol, TN Job ID: 004G9U WMA Office/Clerical - BHMA Internal Medicine Bristol Medical Park Full-time (scheduled 72 hrs or more per pay period) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and registers...

  • Patient Care Consultant

    2 weeks ago

    Bristol, United States Jushi Full time

    **WHO IS BEYOND / HELLO?** We founded and built an entire company on two small words that have massive implications. In our industry, people are about the transaction - get in, buy something, leave. They care about the bottom line. Not us, we believe in helping, in serving, in questioning, in being deliberate, intentional, fully focused on our...

  • Associate Dentist

    2 weeks ago

    Bristol, United States The Vail Agency Full time

    We're looking for an Associate Dentist to join our growing team. We offer a competitive salary and the abilitiy to obtain ownership Associate Dentist Duties: Appeal to, assist, and assist patients with dental problems, including diagnoses, treatment planning, and dental maintenance Perform diagnostic and preventative dentistry, including cleanings,...

  • Guest Service Associate

    1 month ago

    Bristol, United States Spare Time Entertainment Full time

    ** Guest Service Associate - Bristol, CT** **Job Category****:** Guest Services **Requisition Number****:** FRONT01109 Showing 1 location **Job Details** **Description** * Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary. * Answer guest inquiries over the phone and in-person; providing accurate information. *...

  • Associate Dentist

    1 month ago

    Bristol, United States The Vail Agency Full time

    Job DescriptionJob DescriptionWe’re looking for an Associate Dentist to join our growing team. We offer a competitive salary and the abilitiy to obtain ownership Associate Dentist Duties:Appeal to, assist, and assist patients with dental problems, including diagnoses, treatment planning, and dental maintenancePerform diagnostic and preventative dentistry,...

  • Associate Dentist

    1 month ago

    Bristol, United States The Vail Agency Full time

    Job DescriptionJob DescriptionWe’re looking for an Associate Dentist to join our growing team. We offer a competitive salary and the abilitiy to obtain ownership Associate Dentist Duties:Appeal to, assist, and assist patients with dental problems, including diagnoses, treatment planning, and dental maintenancePerform diagnostic and preventative dentistry,...

  • Patient Service Representative

    2 weeks ago

    Bristol, United States BHMA FLOAT POOL Full time

    Patient Service Representative (FT) Float Pool - Bristol & Elizabethton, TN Job ID: 0042Z8 BLUE RIDGE MEDICAL MANAGEMENT Office/Clerical - BHMA FLOAT POOL Full-time (scheduled 72 hrs or more per pay period) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner...

  • Patient Service Representative

    1 month ago

    Bristol, United States BHMA FLOAT POOL Full time

    Patient Service Representative (FT) Float Pool - Bristol & Elizabethton, TN Job ID: 0042Z8 BLUE RIDGE MEDICAL MANAGEMENT Office/Clerical - BHMA FLOAT POOL Full-time (scheduled 72 hrs or more per pay period) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner...