Patient Access Specialist
1 month ago
Thank you for considering a career at Ensemble Health Partners
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference
The Opportunity:
***This position is an onsite role, and candidates must be able to work on-site at Bristol Regional Medical Center ****
We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.
Job Responsibilities:
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
Patient Access staff will be held accountable for point of service goals as assigned.
Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Experience We Love:
• 1+ years of customer service experience
Minimum Education:
• High School Diploma/GED Required
Certifications:
• CRCR Required within 6 months of hire (Company Paid)
Join an award-winning company
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award
2022 Top Workplaces Culture Excellence Awards
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact .
EEOC – Know Your Rights
FMLA Rights - English
La FMLA Español
-
Patient Access Specialist
2 months ago
Bristol, United States Ensemble Health Partners Full timeThank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...
-
Patient Access Specialist
1 week ago
Bristol, United States Ensemble Health Partners Full timeThank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...
-
Patient Access Representative 20 hours per week
3 weeks ago
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob LocationBHI Bristol Hospital Main Cam - Bristol, CTPosition TypePart TimeJob Shift1st Shift (Days)DescriptionAt Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and...
-
Patient Access Representative 20 hours per week
3 weeks ago
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob Location BHI Bristol Hospital Main Cam - Bristol, CT Position Type Part Time Job Shift 1st Shift (Days) Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients,...
-
Patient Access Representative 20 hours per week
3 weeks ago
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob Location BHI Bristol Hospital Main Cam - Bristol, CT Position Type Part Time Job Shift 1st Shift (Days) Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients,...
-
Bristol, United States Bristol Health Full timeJob Summary The Patient Access Representative performs efficient and orderly registration of all patients. Acts as primary liaison for patients receiving services at Bristol Hospital. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information. Collects copay and deductible amounts at time of service....
-
Out-patient Primary Care Physician
2 months ago
Bristol, United States Bristol Hospital Full timeBristol Health Medical Group is a thriving network of community-based practices staffed by over one hundred of the region s most skilled primary care physicians, specialty care physicians and advanced practice providers dedicated to Bristol Hospital s goal of being one of the best community hospitals in Connecticut.We have exceptional full-time opportunities...
-
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob LocationBHI Bristol Hospital Main Cam - Bristol, CTPosition TypeFull TimeEducation LevelHigh SchoolJob Shift3rd Shift (Nights)Job CategoryHealth CareDescriptionAt Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best...
-
Patient Access Representative
3 weeks ago
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob LocationBHI Bristol Hospital Main Cam - Bristol, CTPosition TypeFull TimeEducation LevelHigh SchoolJob Shift1st Shift (Days)Job CategoryHealth CareDescriptionAt Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible...
-
Patient Access Representative
1 month ago
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob Location BHI Bristol Hospital Main Cam - Bristol, CT Position Type Full Time Education Level High School Job Shift 1st Shift (Days) Job Category Health Care Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the...
-
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob Location BHI Bristol Hospital Main Cam - Bristol, CT Position Type Full Time Education Level High School Job Shift 3rd Shift (Nights) Job Category Health Care Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the...
-
Patient Access Representative
1 month ago
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob Location BHI Bristol Hospital Main Cam - Bristol, CT Position Type Full Time Education Level High School Job Shift 1st Shift (Days) Job Category Health Care Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the...
-
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob Location BHI Bristol Hospital Main Cam - Bristol, CT Position Type Full Time Education Level High School Job Shift 3rd Shift (Nights) Job Category Health Care Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the...
-
Out-patient Primary Care Physician
2 months ago
Bristol, United States Bristol Hospital Full timeBristol Health Medical Group is a thriving network of community-based practices staffed by over one hundred of the region’s most skilled primary care physicians, specialty care physicians and advanced practice providers dedicated to Bristol Hospital’s goal of being one of the best community hospitals in Connecticut.We have exceptional full-time...
-
Out-patient Primary Care Physician
3 weeks ago
Bristol, United States HealthEcareers - Client Full timeBristol Health Medical Group is a thriving network of community-based practices staffed by over one hundred of the region’s most skilled primary care physicians, specialty care physicians and advanced practice providers dedicated to Bristol Hospital’s goal of being one of the best community hospitals in Connecticut.We have exceptional full-time...
-
Patient Access Representative ED 32 HR NIGHTS
3 weeks ago
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob LocationBHI Bristol Hospital Main Cam - Bristol, CTPosition TypePart TimeEducation LevelHigh SchoolJob Shift3rd Shift (Nights)DescriptionAt Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to...
-
Patient Access Representative
3 weeks ago
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob LocationBHI Bristol Hospital Main Cam - Bristol, CTPosition TypeFull TimeEducation LevelHigh SchoolJob Shift1st Shift (Days)Job CategoryHealth CareDescriptionAt Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible...
-
Patient Access Representative ED 32 HR NIGHTS
3 weeks ago
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob Location BHI Bristol Hospital Main Cam - Bristol, CT Position Type Part Time Education Level High School Job Shift 3rd Shift (Nights) Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and...
-
Patient Access Representative ED 32 HR NIGHTS
3 weeks ago
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob Location BHI Bristol Hospital Main Cam - Bristol, CT Position Type Part Time Education Level High School Job Shift 3rd Shift (Nights) Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and...
-
Patient Access Representative
3 weeks ago
Bristol, United States BRISTOL HOSPITAL GROUP Full timeJob DetailsJob Location BHI Bristol Hospital Main Cam - Bristol, CT Position Type Full Time Education Level High School Job Shift 1st Shift (Days) Job Category Health Care Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the...
