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Credit Manager
2 months ago
Who We Are:
Lowenstein Sandler is a one of the most sophisticated law firms in the United States, with over 375 lawyers and 300 business services professionals serving clients from offices in New York, New Jersey, Palo Alto, Washington, DC, and Utah. Our primary administrative offices are located in Roseland, New Jersey, where we are consistently ranked among the best places to work. We recruit candidates who seek a collaborative, entrepreneurial culture that prioritizes our clients, our colleagues, and the communities where we work and live. Committed to career development and to a diverse and inclusive workplace, the firm offers many programs and opportunities for personal and professional growth. We seek professionals for our business services group who share these values.
What You Will Do:
The Credit Manager is responsible for managing the credit and collections activities of the firm including actively seeking collection opportunities and staying on top of accounts receivable balances. The primary duties are to implement accounts receivable and collection policies, contact clients for overdue accounts receivable, meet with partners for action items on overdue balances, and conduct checks on client credit worthiness and limits. Other duties include delegating administrative tasks and coordinating collection system upgrade projects.
This position will sit in our Roseland, NJ office and currently offers a hybrid work opportunity.
Essential Job Requirements:
- Review outstanding client investments (accounts receivable and work in progress) for past due balances that require follow up
- Initiate and meet with billing partners on past due balances for action items in accordance with firm established credit, accounts receivable and collections policies
- Contact clients for outstanding receivables and negotiate payment plans and settlements after approval by billing partners or firm management
- Coordinate with clients, partners and billing staff on revisions to invoices
- Prepare and issue reminder statements and past due invoice statements
- Work with partners and Finance staff to process authorized write offs and refunds
- Review of unapplied cash and assist in resolving the same with partners and finance staff
- Assist with departing partner accounts receivable and work in progress for client re-assignments
- Work closely with revenue team and firm management for ongoing credit reviews, accounts receivable and collections policy enhancements and process improvements
- Review and analyze client investment trends and provide recommendations to partners and management
- Coordinate collections system maintenance and upgrade projects with IT Department, when needed
- Assist with special projects as assigned
- Excellent customer service and respond to timely to requests
- Ability to work independently
- Working knowledge of MS Word, Excel, and electronic mail systems
- Ability to delegate and oversee administrative tasks
- Maintain professional relationships with clients and all levels of firm personnel
- Solid written and oral communication skills
- Solid organizational abilities, analytical and attention to details
- Ability to work as an integral team member of the Finance Department
- Knowledge of law firm collection systems, preferably Aderant and ARCS
Office Location: Roseland, NJ
Schedule: Full-time, Monday - Friday, 9:00 AM - 5:00 PM
Amount of Travel Required: Occasional to other offices
Disclaimers:
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required by employee.
Lowenstein Sandler LLP is not accepting resumes from search firms for this position. Regardless of past practice, all resumes submitted by search firms are to be deemed the sole property of Lowenstein Sandler LLP, and no fee will be paid in the event the candidate is hired by Lowenstein Sandler LLP as a result of the referral.
Lowenstein Sandler LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
