Corporate Operations Manager

3 weeks ago


Lansing, United States CareerBuilder Full time

The Corporate Operations Manager (COM) provides a variety of management and professional support across the organization with an emphasis on planning, performance management, operational efficiency and effectiveness and organizational development.
Corporate Operations Manager role and responsibilities:
Lead in completing this process ensuring that a comprehensive set of operational policies are in place, staff have been trained and compliance is verified.
Responsible for maintenance of policies and procedures on an ongoing basis.
Review and update existing policies and procedures as well as identifying need for and developing new policies and procedures to reflect the needs of a growing and dynamic organization.
Coordinate and manage role to ensure follow through, completion and maintenance of policies, procedures and projects.
Conduct analysis to support a variety of planning and performance management tasks.
Develop and maintain a database of all HQ contracts and agreements so that key data (start/end dates; organizational owner; contract value; usernames/passwords; etc) are centrally located and accessible to management.
Provide regular support for meetings (e.g., help to develop agenda, recruit staff to take notes if necessary, develop slide decks, share meeting materials for benefit of travelers, etc)
Ensure staffing and resource needs are met on both day-to-day and strategic basis.
Accountability for operational issues and customer interaction.
Ensure personnel are in compliance with respect to company policy, procedure, safety and quality guidelines.
Meet with customer and all parties involved to identify, evaluate and correct any performance related issues.
Act as a liaison between the company and customers forming and maintaining positive relationships.
We are dedicated to advancing medicine & redefining patient care, one clinical trial at a time

with compassion.

We are a network of clinical trial sites based in Michigan, & Texas.
28270 Franklin Road, Suite F
Southfield, MI 48034

#J-18808-Ljbffr



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