CXP Program Manager

3 weeks ago

Basking Ridge, United States JobRialto Full time

Description

Responsibilities:

Plan, initiate, and manage information technology (IT) projects.

Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects.

Plan project stages and assess business implications for each stage.

Monitor progress to assure deadlines, standards, and cost targets are met.

Responsible for the coordination, stability, and status reporting of cross-functional project oriented work efforts on complex technical CXP and Pega platforms.

Manages processes and methodologies for the IT community to ensure that projects are delivered on time, on budget, and meet customer specifications.

Assembles project plans and team assignments.

Directs and monitors work performance by managing resource requirements, performance quality analysis, and escalating timeline concerns in a timely manner.

Responsible for tracking project deliverables and adjusting project plans and/or resource needs to meet customer requirements.

Schedules meetings and coordinates communication regarding project progress and risks that impact budget and/or timeline.

Manages one or more cross-functional projects of medium to high intensity.

Also responsible for executive updates, financial governance and resource management.

MUST HAVE SKILLS:

Exceptional analytical and problem solving skills;

Ability to work creatively in problem solving environment

Strong technical and communication skills;

Must be a good team player.

DESIRED SKILLS:

Agile, SCRUM experience JIRA, Pega knowledge

Prior experience with Verizon is a plus

EDUCATION/CERTIFICATIONS:

PMP, CSM, project management certifications

Education:

Bachelors Degree

Additional client information: #J-18808-Ljbffr

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