Eligibility / Intake / Assessment Specialist

1 day ago

Palmdale, United States JVS SoCal Full time

Job Type

Full-time

Description

  • Intake Specialists will perform intake, eligibility and initial assessments, provide labor market information, provide Comprehensive and Affiliated offices. Offer partner system navigation information, conduct orientations, and other similar basic career services.
  • Meets and greets first time and continuing customers. Identifies customer needs and expectations and directs customers to next steps.
  • Provides Center information regarding all services including accessibility, referrals, and processes.
  • Answers telephone, takes messages, distributes messages and transfers calls to appropriate staff.
  • Coordinates and plans for assessing suitability and eligibility for job seekers interested in receiving America's Job Center services.
  • Scheduled Adult and Dislocated Worker intake appointments, provide appointment confirmations, inform customers of required eligibility documentation.
  • Outreach to RESEA clients and follow-up with UI Referrals for enrollment services for the Dislocated Worker program.
  • Follow-up with Rapid Response referrals for enrollment services into the Dislocated Worker program.
  • Facilitates individual and group intake and information sessions for job seekers on a regular schedule at the center and coordinates offsite and specialty intake sessions for events.
  • Communicates program information to applicants and maintains a deep understanding of the purpose and intention of the forms being completed, how they are used and why we use them.
  • Provide referrals for other Title I or Local Funded Grant programs and partner services.
  • Answers questions, responds to customer inquiries, and reaches out to customers who do not have complete information for enrollment.
  • Tracks enrollments and reports information to colleagues and management.
  • Reviews eligibility documentation and verifies information prior to entering into the system.
  • Utilizes CalJOBS as an application tool to enroll participants into the WIOA program.
  • Utilizes Microsoft office tools and web-based database to pull reports and communicate performance.
  • Responsible for the timely submission, tracking and onboarding of new customer information with support from the Career Coach team with follow-up and case notes as needed.
  • Maintain electronic cases of eligibility documentation in the CalJOBS system and case note the initial assessment, barriers, and co-enrollments. Offer community referrals to customers who need additional services.
  • Provides basic career services to customers such as workshop/recruitment/skills development referrals, labor market information, use of the Resource Room, basic skills assessment, interest assessments, and so forth.
  • Adhere to County directives, standard operating procedures, and other mandatory guidelines.
  • Collaborate with other departments & partners to meet and exceed enrollment performance measures, such as Business Services, training cohort referrals, and so forth. Meet weekly enrollment goals as established by the Program Manager for the Title I programs.
  • Other support duties as assigned in that there as significant cross training for other tasks.
Requirements
  • Three years direct customer service experience with the ability to manage a diverse client population with varied barriers toward employment.
  • High School Diploma or equivalent is required. Associate's degree preferred.
  • Strong attention to detail. Knowledge or experience in quality assurance is a plus.
  • Work as part of a team and make independent decisions regarding client needs.
  • Must know how to take the initiative to research information for staff and for job seeker clients.
  • Strong interviewing skills to make initial client needs assessments for appropriate referrals.
  • Bilingual in Spanish or other community-based language.
  • Complete CWDP course and exam within 3 months of employment and secure CWDP certification within 12 months of employment.
  • Work flexible hours, including early morning, evenings, and weekends is required.
  • Travel to various locations, such as businesses, worksites, off-site meetings, and other related events.


PHYSICAL DEMANDS/WORKING CONDITIONS

While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. ?Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.

Salary Description

$20 to $21 per hour

  • Patient Care Specialist

    4 weeks ago

    Palmdale, California, United States DaVita Full time

    About the RoleWe are seeking a dedicated Patient Care Specialist to join our team at DaVita. As a Patient Care Specialist, you will play a vital role in providing exceptional care to our patients with end-stage renal disease. Your primary responsibilities will include providing direct patient care, monitoring patients during dialysis treatment, and ensuring...

  • Veteran Housing and Benefits Program Specialist

    6 days ago

    Palmdale, California, United States Mental Health America of Los Angeles Full time

    Job OverviewMental Health America of Los Angeles (MHALA) has been a pioneer in providing mental health services, advocacy, innovation, and training for nearly a century.The agency supports over 19,000 low-income and no-income individuals annually with integrated services, focusing on mental and physical healthcare, homelessness and housing, supported...

  • Pediatric Physical Therapist

    6 days ago

    Palmdale, California, United States The Stepping Stones Group Full time

    Job SummaryWe are seeking a highly skilled and dedicated Pediatric Physical Therapist to join our team as an Early Intervention Specialist. As a key member of our multidisciplinary team, you will provide high-quality physical therapy services to children in their natural environments.About The Stepping Stones GroupThe Stepping Stones Group is a national...

  • Education Specialist

    3 days ago

    Palmdale, California, United States Soliant Full time

    Job OverviewSoliant is partnering with a school district to find an experienced Education Specialist to provide student support services for the 2024-2025school year.Key Responsibilities:Deliver individual and group counseling services to students to address social, emotional, and behavioral concerns.Conduct assessments to identify students' strengths,...

  • Nurse Care Specialist

    7 days ago

    Palmdale, California, United States beBee Professionals Full time $65,000 - $85,000

    We are seeking a highly skilled Nurse Care Specialist to provide high-quality nursing care to patients in various healthcare settings while traveling to different locations with beBee Professionals in Palmdale.Key Responsibilities:Conduct thorough patient assessments and deliver personalized care.Administer medications and treatments as prescribed by medical...

  • Inpatient Physician Specialist

    6 days ago

    Palmdale, California, United States Universal Radiology Partners, LLC Full time

    OverviewPalmdale Regional Medical Center is a 184-bed, Closed ICU hospital that operates a non-designated Trauma Center. We are seeking an experienced Hospitalist to join our team in Palmdale, CA.About the RoleThis is a daytime position with a 7 on / 7 off schedule, providing excellent work-life balance. The successful candidate will manage an average of...

  • Education Specialist for School Age Students

    6 days ago

    Palmdale, California, United States Soliant Full time

    Company OverviewSoliant Health is a leading provider of healthcare staffing solutions. Our team is dedicated to delivering exceptional service and supporting the growth of our clients.SalaryThe estimated annual salary for this position is $85,000 - $110,000, depending on experience and qualifications.Job DescriptionWe are seeking an experienced Education...

  • Family Medicine Specialist

    7 days ago

    Palmdale, California, United States MASC Medical Recruitment Firm Full time

    Primary Care Physician - $80 to $100 Per HourWe are seeking a Primary Care Physician to join our team at MASC Medical Recruitment Firm in Palmdale, California. As a key member of our healthcare team, you will provide high-quality patient care and contribute to the development of policies and procedures for managing health problems.About the Role:Provide...

  • Pediatric Care Specialist

    6 days ago

    Palmdale, California, United States The Inline Group Full time

    Job Title: Pediatric Care Specialist">About The Inline Group: As a leading healthcare provider, The Inline Group is committed to delivering exceptional patient care and fostering a collaborative environment for our medical professionals.">Salary and Benefits: We offer a competitive salary of $265,000 annually, plus benefits that include relocation...

  • Mental Health Crisis Support Specialist

    6 days ago

    Palmdale, California, United States Hathaway-Sycamores Full time

    Job Summary: Hathaway-Sycamores is seeking a skilled Mental Health Crisis Support Specialist to join our team. This role requires a strong understanding of mental health crisis management and the ability to provide timely support to individuals in need.The ideal candidate will be a Licensed Psychiatric Technician (LPT) with at least 2 years of experience in...

  • Quality Assurance Specialist

    6 days ago

    Palmdale, California, United States Northrop Grumman Full time

    Company OverviewNorthrop Grumman is a pioneer in technological advancements, striving to push the boundaries of possible across various fields. Our company thrives on intellectual curiosity, cognitive diversity, and inclusivity, creating an environment where employees can grow and achieve their goals every day.Salary Range:$97,500 - $146,300 per year.We...

  • Behavior Analyst

    1 week ago

    PALMDALE, United States Autism Learning Partners Full time

    Elevate Your Career as a Board Certified Behavior Analyst at ALP! Embark on a journey of clinical excellence with a clear path for career growth and the opportunity to learn from one of the largest networks of BCBAs. Join our team and become a leader in our field, making a significant impact in the lives of those we serve. What We’re Offering: Total 1st...

  • Pediatrician Wanted for Expanding California Clinic

    1 day ago

    Palmdale, California, United States Integrity Healthcare. Full time

    We are seeking a skilled Pediatrician to join our team at Integrity Healthcare. This exciting opportunity is part of our clinic's expansion in the Northern Los Angeles County area, approximately 90 minutes north of Los Angeles. The ideal candidate will be Board Certified or Board Eligible and possess a strong background in providing primary care to...

  • Administrative and Technical Support Specialist

    1 week ago

    Palmdale, United States Amentum Full time

    Amentum is a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support, intelligence and operations support, program management, and international business development...

  • Pediatrics, Pediatrician Physician

    4 weeks ago

    Palmdale, United States Integrity Healthcare. Full time

    Premier Pediatric Office is hiring 90 minutes north of Los Angeles Looking for Board Certified or Board Eligible Pediatricians as clinic is expanding Need for a flexible, knowledgeable, and compassionate provider Accept patient referrals, provide primary care, and consult with specialists Work in a warm and caring atmosphere Monday - Friday 8:00am-5:00pm...

  • Physician (Travel/Locum)

    3 weeks ago

    Palmdale, United States Inspire Healthcare Full time

    Premier Pediatric Office is hiring 90 minutes north of Los AngelesLooking for Board Certified or Board Eligible Pediatricians as clinic is expandingNeed for a flexible, knowledgeable, and compassionate providerAccept patient referrals, provide primary care, and consult with specialistsWork in a warm and caring atmosphereMonday - Friday 8:00am-5:00pmShared...

  • Pediatrics Physician

    1 month ago

    Palmdale, United States Inspire Healthcare Full time

    Premier Pediatric Office is hiring 90 minutes north of Los AngelesLooking for Board Certified or Board Eligible Pediatricians as clinic is expandingNeed for a flexible, knowledgeable, and compassionate providerAccept patient referrals, provide primary care, and consult with specialistsWork in a warm and caring atmosphereMonday - Friday 8:00am-5:00pmShared...

  • Pediatric Physician Opening in Palmdale, California

    5 months ago

    Palmdale, United States Integrity Healthcare Full time

    Premier Pediatric Office is hiring 90 minutes north of Los Angeles Looking for Board Certified or Board Eligible Pediatricians as clinic is expanding Need for a flexible, knowledgeable, and compassionate provider Accept patient referrals, provide primary care, and consult with specialists Work in a warm and caring atmosphere Monday - Friday 8:00am-5:00pm...

  • Behavior Analyst

    4 weeks ago

    Palmdale, United States Autism Learning Partners Full time

    Job DescriptionJob DescriptionElevate Your Career as a Board Certified Behavior Analyst at ALP! Embark on a journey of clinical excellence with a clear path for career growth and the opportunity to learn from one of the largest networks of BCBAs. Join our team and become a leader in our field, making a significant impact in the lives of those we...

  • Behavior Analyst

    7 days ago

    Palmdale, United States Autism Learning Partners Full time

    Job DescriptionJob DescriptionElevate Your Career as a Board Certified Behavior Analyst at ALP! Embark on a journey of clinical excellence with a clear path for career growth and the opportunity to learn from one of the largest networks of BCBAs. Join our team and become a leader in our field, making a significant impact in the lives of those we...