Entry Level Customer Service Associate

3 weeks ago


Midlothian, United States Smart Solutions Inc Full time

We're seeking an outgoing Customer Service Representative dedicated to promptly and courteously assisting customers with product inquiries. Your role involves resolving concerns, addressing product issues, and maintaining a positive and professional communication style to retain our valuable clientele. Utilizing your multitasking prowess, you'll navigate computer systems, document calls, and effectively engage with customers, swiftly establishing trust and confidence. Responsibilities: Participate in training sessions to enhance product knowledge and refine customer service proficiency. Identify and address customer needs with exceptional service. Update customer information while ensuring confidentiality. Fulfill additional responsibilities as required. Requirements: High school diploma, GED, or equivalent. Minimum of 1 year's experience in customer service, preferably in a related field. Exceptional verbal and written communication skills. Strong interpersonal abilities. #J-18808-Ljbffr



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