Patient Services Manager, Hospital Food Service, Oconomowoc WI

3 months ago

Milwaukee, United States HHS Full time

** Patient Services Manager, Hospital Food Service, Oconomowoc WI**

**Job Category****:** Culinary and Nutrition Services **Requisition Number****:** PATIE005985 Showing 1 location **Job Details**

**Description**

We are looking for a detailed-oriented, proactive, and quality-driven Patient Services Manager to serve as part of our food and nutrition team. If your skills match these, we encourage you to apply.

In this role, you will be an integral part of patient healing that includes food quality, safety, and sanitation inspections as well as customer service techniques.

We provide the necessary training and appropriate tools to help you grow and earn the opportunity to advance into a director role. If you are willing to work hard, lead with intention, and hold yourself accountable to your results, youll be successful with HHS.

Military-experienced candidates are encouraged to apply.

**Responsibilities:**

* Training, monitoring, hiring staff

* Conducting annual staff evaluations according to procedures and within a given timeframe

* Maintaining and enforcing disciplinary policy and following through on procedures

* Ensuring patient satisfaction

* Coordinating and evaluating food service standards to ensure patient/resident satisfaction with meals and nourishment; and initiates action to correct any problems.

* Ensuring processes are followed and initiating performance improvements within troubled areas

* Implementing and maintaining the patient ambassador program

* Educating patients and/or family members on nutritional needs as indicated.

* Attending patient rounds on assigned floors

* Presenting oneself in a professional manner in accordance with the hospitals and HHS expectations.

**Requirements:**

* CDM, RD, or LD, preferred

* Bachelor in Food and Nutrition, or a minimum of 2 years experience in similar role/responsibility.

* Knowledge of regulatory standards

**Skills**

* Proficient computer skills including Microsoft Excel and Word

* Ability to communicate effectively, both written and verbally

* Excellent client relationship management skills

* Conducts self in a positive and professional manner

**HHS Summary:**

HHS was founded in 1975 by Jim Spry, who began his work in the outsourcing business in 1964 with Red Top, Inc, a company that pioneered hospital housekeeping support services. Jim helped Red Top grow into a national organization and later helped a competitor establish its business after Red Top sold. His experience in the field led to the development of HHS. Throughout the past 45+ years of business, HHS has developed our expertise in integral support services including housekeeping, food services, facility maintenance, and technology for the healthcare, government, senior living, resort, aviation, and education industries. HHS has experienced a growth rate of about 10% per year and is seeking great leaders and team members to grow with us. Being successful with HHS doesnt mean you have to have a degree, but it does require hard work and operating as a team to achieve results.

**Benefits and Compensation**

We offer PTO, full benefits, and career advancement opportunities based on performance.

HHS is an Equal Employment Opportunity Employer and is committed to workplace diversity.

In compliance with federal COVID-19 vaccination requirements, HHS employees will be required to be fully vaccinated for COVID-19 or have an approved exemption (medical or religious) by the employer by January 4, 2022 .

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

**Required**

Certified Dietary Manager

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