Technology Support Specialist
2 months ago
Technology Support Specialist
1 yr Contract
Location: 1001 Vandalay Drive
Frankfort, Kentucky 40601
United States
Pay Rate: 18-20/hr
Our government client is seeking a contract resource for the role of Technology Support Specialist. The successful candidate will be responsible for supporting agency hardware, systems software, and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and upgrades, data conversions, system utilities and change control as well as coordinating problem resolution and referrals to other support areas.
KNOWLEDGE & EXPERIENCE:
- Ability to identify and troubleshoot defective equipment.
- Ability to identify and troubleshoot software and application issues.
- Determine and resolve hardware issues prior to deployment.
- Possess network room knowledge and experience.
ESSENTIAL CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE:
- Excellent customer service skills
- Excellent organization skills
- Strong written and verbal communication skills
- Ability to multi-task while taking phone calls in a fast-paced environment
- Self-motivated
MINIMUM REQUIREMENTS:
Education: Bachelors degree in computer science.
Education Substitute: Associate degree with 2+ yrs. job related experience or High School Diploma with 4+ yrs. job related experience.
Eight Eleven Group (Brooksource) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
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